Serve as the primary point of contact with customers by phone, email, and face-to-face interactions at the branch, developing positive relationships with key customers. Identify customer’s needs, gather pertinent information, provide quotes, develop claims, prepares repair plans and provide status updates to customers on repair work. Review/create work orders to ensure accuracy for invoicing and warranty. Other administrative task on a need-by-need basis. This is a Hybrid role also serving as a...

Skills