As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food.

Requirements

• Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.
• Brilliant training – no experience is required!
• If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!

Responsibilities

• Support in the running of the store
• Leading the team
• Giving great customer service
• Delivering the very best standards of coffee and food

Benefits

• Salary: The starter rate for Shift Leaders is £12.26 per hour, increasing to £12.41 with service.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
• 50% off all handmade drinks and 40% off everything else when you’re off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.
• Via our incentive ‘Nero 90’, our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.
• The opportunity to grow your career and develop personally and professionally.

About Caffè Nero

At Caffè Nero, it's our people that make us different. When you join us, you’re joining a group of caring, supportive and friendly people - whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way - maybe a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There’s something for everyone. At Caffè Nero you really can be you, with us.