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Early applicant
Remote
Full-time
At Harris & Harris, we believe in harnessing the power of emerging technologies to elevate performance, experience, and outcomes. As we build our enterprise AI fabric, we are seeking a visionary leader to operationalize AI at the intersection of modern contact center practices. This role is foundational to our strategic direction—optimizing how we invest in and deploy AI to drive efficiency, scale, and an exceptional consumer experience.
As the Senior Director, AI Applications and Operational...
Skills
Artificial intelligence
Machine learning
SQL
Snowflake
MS Office
Excel
PowerPoint
Word
Vendor management
Change management
Contact center operations
Process improvement
Digital transformation
Customer service
Data analysis
Sr. Director of AI Applications & Operational Effectiveness
Centrica Business Solutions
Chicago
Early applicant
Remote
Full-time
At Harris & Harris, we believe in harnessing the power of emerging technologies to elevate performance, experience, and outcomes. As we build our enterprise AI fabric, we are seeking a visionary leader to operationalize AI at the intersection of modern contact center practices. This role is foundational to our strategic direction—optimizing how we invest in and deploy AI to drive efficiency, scale, and an exceptional consumer experience.
As the Senior Director, AI Applications and Operational...
Skills
Artificial intelligence
Machine learning
SQL
Snowflake
MS Office
Excel
PowerPoint
Word
Vendor management
Change management
Contact center operations
Process improvement
Digital transformation
Customer service
Data analysis