As a Shift Leader you’ll be there for customers, listening to them and helping to make sure they leave the store with what they came for. You’ll look for ways to improve service, including coaching your colleagues and giving feedback to the team. You’ll guide and support your colleagues in-store, making sure it stays a safe place to work and shop. You’ll maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of...

Skills