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Early applicant
£14.42/hr
On-site
Full-time
To provide world class customer service whilst owning and managing customer incidents to resolution within our stringent service level agreements. Our whole business revolves around providing our customers with outstanding customer service, so when technical issues need to be resolved our Customer Service Advisers are there to help.
To answer calls in a professional manner and in a timely fashion, logging details of the customer incident – ensuring that accurate and complete information is...
Skills
Customer relationship management
Communication skills
Analytical skills
IP networking
Switching
Routing
Cisco products
VodafoneThree - Service Desk Specialist - NOC
Vodafone
Birmingham
Early applicant
£14.42/hr
On-site
Full-time
To provide world class customer service whilst owning and managing customer incidents to resolution within our stringent service level agreements. Our whole business revolves around providing our customers with outstanding customer service, so when technical issues need to be resolved our Customer Service Advisers are there to help.
To answer calls in a professional manner and in a timely fashion, logging details of the customer incident – ensuring that accurate and complete information is...
Skills
Customer relationship management
Communication skills
Analytical skills
IP networking
Switching
Routing
Cisco products