Ministry of Justice UK
21998 - Senior Administrative Officer - Corporate Services - East of England
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Description
Job Overview
The successful candidate will work from the Stevenage office as this is where our Corporate hub is located.
Role Summary
This is a co-ordination and senior administrative role in the Divisional office, Function / Cluster local offices. The jobholder will provide corporate support office-based activities to support the work of the Divisional and operational teams. The jobholder acts as an interface between the Hub Manager, Business Manager and colleagues and other partners on a wide range of issues. The job holder will report to the Hub Manager in Divisional offices and Business Manager in Function or Cluster offices and will have line management responsibilities for Administrative Assistants, Case Administrators, and other administrative staff.
Purpose of the Role
The purpose of the role is to ensure efficient and effective business support and operational administrative services are provided to the Division, Function, or Cluster. The jobholder will support the Business Manager to ensure effective compliance with Health, Safety, and Fire Regulations, acting as Single Point of Contact / Estates Liaison Officer for the buildings from which they operate.
Responsibilities
Management Support
- Development and implementation of business administration systems, databases, and recording systems to support operational probation delivery.
- Preparation and collation of a range of documentation for a variety of purposes to support effective divisional, functional, or cluster business activity and operational probation delivery.
- Maintenance of (or supporting the relevant Business Manager to maintain) Divisional, functional, or cluster Registers such as Serious Further Offences, Freedom of Information, Accidents, Complaints, inputting data, monitoring agreed probation processes, and ensuring completion in specified timescales.
- Collection and distribution of monies to/from Imprest, and maintenance of related records.
- Act as Vetting Contact Point for the relevant division, function, or cluster.
- Monitor Travel Warrants, Bus passes, cheque book requests, and assist with Purchase Orders where required, and within the agreed procurement arrangements.
- Attend meetings and events to represent the relevant Business Manager as agreed from time to time.
Health, Safety & Fire
- Ensure the timely reporting of problems, including repairs, defects, and security issues with the building(s) to facilities contractors and maintain progress to reach satisfactory conclusions and ensure equipment is in good working order.
- Undertake and coordinate health and safety risk assessments, fire drills, and ergonomic assessments at the relevant sites, or ensure they are undertaken. Reporting issues locally and to the Divisional HS&F Manager. Maintaining registers and coordinating training.
- Act as Cardinus Assessor, First Aider, and Fire Warden and take forward actions to deal with local issues arising from incidents and DSE Assessments, or ensure that there are sufficient people able to undertake these roles at the relevant sites.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Effectively Manage and Develop Staff
- To provide effective management and leadership to the team.
- To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations, and diversity matters. Adopt a consistent, fair, and objective standpoint when making decisions in relation to individual staff issues.
- Contribute to relevant training and development events as a trainer.
- Support recruitment activity for relevant posts within the cluster/division.
Use Communication Effectively
- Write reports to support the effective operation of the Division/Cluster/Function.
- Participate in meetings where appropriate, using appropriate skills, styles, and approaches.
- Contribute to the management of the Division/Cluster/Function.
Enhance Your Own Performance
- Manage own resources and take responsibility for own professional development.
Use Information to Take Critical Decisions
- Liaise with staff to receive, collate, and analyze information, developing systems and compiling reports as necessary. Using data to identify trends and taking appropriate action to maintain and enhance performance.
- Ensure that all reasonable precautions are taken towards the maintenance, security, and confidentiality of written and electronically stored material, in line with the requirements of the Data Protection Act and Information Security Policies and Procedures.
- To ensure that all team resources, are deployed cost effectively and provide best value.
- Undertake (or support locally if the role is held divisionally) the Knowledge and Information Liaison Officer role offering advice and guidance to OMs in completing such requests and work with Data Access Compliance Unit to complete responses. Acting as Record Retrieval Requestor in line with divisional, function, or cluster arrangements.
- Demonstrate pro-social modeling skills by consistently reinforcing pro-social behavior and attitudes and challenging anti-social behavior and attitudes.
- To work within the aims and values of NPS and HMPPS.
The duties/responsibilities listed above describe the post as it is at present and are not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.
Requirements
Essential Experience
- Demonstrate previous administration experience, and experience of providing a wide range of management support activities.
- Evidence of providing support and assistance to colleagues in delivering a quality service.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Technical Requirements
- NVQ Level 2 or equivalent.
- GCSE Grade A-C in English and Maths (or equivalent).
- IT Skills; Microsoft: Word, Excel, Outlook, and PowerPoint (or equivalent i.e. Lotus Notes).
Working Arrangements
- The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites, and/or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
Benefits
- Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis.
- The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).
- The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
- The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management.
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers, and discounts on a range of goods and services.
- Paid paternity, adoption, and maternity leave.
- Free annual sight tests for employees who use computer screens.
Eligibility
- All candidates are subject to security and identity checks prior to taking up post.
Application Process
Application Form Stage Assessments
- Behaviours
- Experience
Interview Stage Assessments
- Behaviours
- Strengths
General Information
- Salary: £28,064 - £33,549
- Working Pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working
- Vacancy Approach: External
- Location: Stevenage
- Region: East of England
- Closing Date: 05-Oct-2026
- Business Unit: NPS East of England Corporate Services (2021)
- Post Type: Permanent
- Civil Service Grade: Other
- Number of jobs available: 1
- Reserve List: 12 Months
- Job ID: 21998
Contact Information
- MoJ: 0345 241 5359 or moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
- HMPPS: 0345 241 5358 or moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Please quote the job reference 21998.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location