Ministry of Justice UK
22274 - Community Payback Supervisor (Community Service Supervisor) - London West - Offer in a Day
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Job Description
Interviews for this role
Interviews for this role will be held in person on Thursday 5th November at Acton Probation Office. This will be a full-day assessment event, providing an opportunity for you to meet colleagues and gain insight into the role through a visit to a live Community Payback project. You will be required to arrive at 09:00, with the morning dedicated to the site visit. Your interview will then take place in the afternoon. Please note that interviews will only be conducted on this date. You must be available for the full day, as we are unable to offer alternative dates or reschedule appointments.
Role Description
The role will be working on a cross-borough basis, for either:
- West 1 covering Ealing, Hillingdon, Harrow, Hounslow, Kingston, Richmond
- West 2 covering Barnet, Brent, Camden & Islington, Hammersmith, Fulham, Kensington, Chelsea, Westminster
You will be asked to indicate your preferred location on the day. While we will make every effort to accommodate your preference, this may not always be possible.
This role is based within local communities across London, supporting the supervision of People on Probation as they complete their Community Payback hours. The post offers the opportunity to contribute to rehabilitation and reparation within the community, make a tangible difference to the lives of those we work with, and support public protection by delivering court-ordered sentences effectively.
You will work directly with groups of People on Probation, providing pro-social role modelling, developing practical life skills, and supporting desistance from further offending. The role is well suited to individuals who enjoy working with people, are organised and resilient, and are comfortable undertaking physical work, often outdoors in community settings.
You will be expected to follow clear processes, manage sensitive information appropriately, and engage with People on Probation with professionalism, care, and respect. This role would suit someone who is confident working independently, capable of leading groups, has practical or DIY skills, strong verbal communication abilities, and is motivated by contributing to effective sentence management, rehabilitation, and public protection.
Please note: Candidates must hold a full UK Manual Driving Licence when applying for this role, this is a mandatory technical requirement in order to carry out this role. We cannot accept candidates who hold an automatic Driving Licence only.
Responsibilities
On a typical day, you’ll spend up to 7 hours supervising a group at a Community Payback unpaid work placement. Post holders may be required to undertake weekend working as part of their normal pattern of working.
- Work frequent weekends
- May be asked to cover some evenings
- Paid a higher rate of 50% for weekend days worked
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About the Role
Community Payback Supervisors will work with a diverse mix of individuals, so it’s important that you’re empathetic, a good communicator, and happy to take the lead.
It’s all about supporting offenders on their journey and making your community a better place. Whether that’s building benches or cleaning the streets, you’re there because you genuinely want to help people.
As a Community Payback supervisor, you’ll be at the heart of this work, leading small teams to complete their unpaid work hours.
You’ll supervise and motivate them to complete a range of manual tasks to pay back for the harm they’ve caused. These tasks could include clearing overgrowth to make public spaces safer, restoring community facilities such as sports halls and playgrounds, planting trees or laying flowerbeds, and litter picking and graffiti removal.
About You
To thrive in this role, you'll need:
- Excellent people and communication skills
- The confidence to lead, motivate, and supervise groups
- A full UK manual driving licence to drive Community Payback minibuses, transport equipment, and travel to project sites
- Practical skills or a trade, particularly in areas such as painting and decorating, carpentry, gardening, grounds maintenance, construction, landscaping, or general maintenance
This is a hands-on role where you'll help people on probation make a positive contribution to their local communities while developing skills and work habits that support rehabilitation.
You may draw on experience from any setting, including employment, the Armed Forces, voluntary work, education, community projects, construction, maintenance, landscaping, or other relevant activities.
Additional Information
Where applicants provide multiple location preferences, reserve lists will be managed in accordance with location preference/s, as indicated in your application. We will appoint in merit list order for each location outlined in the vacancy and hold a separate locational reserve list for each of these locations. After appointments have been made using this locational appointment process, any remaining candidates who met the benchmark for the role will remain on a locational reserve list in accordance with their preferences for 12 months.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites, and/or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
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Benefits
The MoJ offers a range of benefits:
- Annual Leave: 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis.
- Pension: Covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).
- Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
- Networks: Opportunity to join employee-run networks that provide advice and support and enable the views of employees from minority groups to be expressed direct to senior management.
- Eligibility: All candidates are subject to security and identity checks prior to taking up post.
- Support: A range of ‘Family Friendly’ policies, access to flexible benefits, paid paternity, adoption, and maternity leave, and free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
Diversity & Inclusion
The Civil Service is committed to attracting, retaining, and investing in talent wherever it is found. To learn more, please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
Contact Information
If you require any assistance, please call 0345 241 5358 (Monday to Friday 8am - 6pm) or email moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk.
Allowance
In addition, this post attracts a London allowance payment, which will be discussed at interview.
Application Form Stage Assessments
Experience will be assessed via the following methods:
- Experience Questions
- Specific Licence Requirements: Candidates must have a full UK Manual Driving Licence to be eligible to apply for this role.
Interview Stage Assessments
Interview dates will be confirmed. Assessments will include:
- Behaviours: Communicating and Influencing, Leadership, Working Together
- Strengths: Strengths will be assessed but are not shared in advance.
General Information
- Salary: £28,064 - £33,549
- Working Pattern: Full Time
- Vacancy Approach: External
- Location: Ealing, Hendon
- Region: London
- Closing Date: 15-Oct-2026
- Business Unit: Community Payback
- Post Type: Permanent
- Civil Service Grade: Other
- Number of Jobs Available: 19
- Reserve List: 12 Months
- Job ID: 22274
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