Ministry of Justice UK
22632 - Approved Premises Residential Worker - Luton
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Job Description
Overview of the Job
The job holder will work as part of a team providing 24-hour cover at an Approved Premises (AP), including security and monitoring services. The job holder will undertake a full range of work with the offender while resident at the Approved Premises. This will include providing support in contributing to the risk management and sentence plan objectives and reporting any significant changes relating to risk and/or re-offending to any non-compliance within agreed enforcement procedures to ensure that offenders resident at an AP and the fabric of it are kept safe and secure throughout their shift.
Summary
The job holder will assist in the well-being and supervision of residents, maintaining discipline, adherence to AP rules, licence conditions, sentence plan objectives specific to residency in the Approved Premises, and court orders. In addition, will contribute to the management of residents’ risk. This post will involve substantial out-of-hours work, both waking night duty and weekend work. The post holder may be required to cover duties at other Approved Premises at times of staff absence.
Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities, and duties:
- Contribute to effective team practice, communicate and collaborate effectively with colleagues to ensure consistency of work practices and a positive working environment.
- Effectively communicate key risk issues to colleagues at handover and throughout the shift. It will also, at times, require communicating with Offender Managers, Stand-by Manager, and partner agencies e.g., Police, Health professionals, and drug/alcohol services.
- Undertake regular inspections of the building, including cellars and grounds throughout the period of duty, recording any occurrences/damage or defects, and monitor CCTV equipment.
- Maintain an active presence in the AP at all times. Regularly engage with residents in a pro-social manner. Contribute towards the protection of the residents through observation to ensure adherence to their risk management plans and general wellbeing.
- Actively engage with and monitor the behaviour of high-risk residents and motivate residents to ensure compliance. Challenge and manage appropriately abusive or aggressive behaviour.
- Contribute to the risk management plans of residents by observing and reporting any significant changes relating to risk and/or re-offending to any non-compliance within agreed enforcement procedures.
- Contribute to the sentence plan objectives of the residents through active engagement in purposeful activities as agreed by the AP Manager and Offender Manager.
- Ensure that the AP is locked and secure during curfew period. Confirm the presence and wellbeing of all residents overnight.
- Facilitate the function of the AP as a first/emergency point of contact out of hours.
- Through observation and/or engagement with residents, provide accurate information, analysis of situation and risk assessment to the Offender Manager and/or escalate to Out of Hours Manager, which may lead to enforcement and/or compliance with court orders, licences, AP rules.
- Support, create, and maintain a safe working environment for staff, residents, and visitors by adhering to Health and Safety legislation, ensuring Safe Systems of Work (SSOW) and Risk Assessments are followed reporting incidents to Manager.
- Undertake Health and Safety, fire alarm, curfews, and room curfew checks in line with procedures.
- Undertake pre-arranged or initiate room searches based on concerns around risk.
- Pack up residents’ possessions as directed.
- Set up and/or deliver purposeful activities linked to residents’ sentence plan objectives as agreed by the Offender Manager and AP Manager.
- Supervise residents’ meals.
- Undertake effective induction of residents.
- Follow prescribed medication procedures including the issuing of medication to residents and both weekly and nightly audit of medication sheets.
- Carry out drug and alcohol tests in line with risk management plan which may include times when job holder believes that the resident maybe under the influence and therefore increase in risk.
- Undertake First Aid if a resident is injured or self-harms.
- Maintain Approved Premises records and files as required, including data entry as necessary and contribute to the completion of incident reports.
- Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
- Deal with visitors and telephone calls, and monitor the work of visiting contractors in accordance with health and safety.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
- To work within the aims and values of PS and HMPPS.
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Behaviours
- Working Together
- Communicating and Influencing
- Making Effective Decisions
- Developing Self and Others
- Delivering at Pace
Essential Experience
- Experience of working with a diverse range of people who have experienced a range of social/personal difficulties.
Technical Requirements
- Minimum 5 GCSEs at Grade C or above (including English and Maths), or equivalent qualification, or relevant work experience with the ability to evidence high-level numeracy and literacy skills required to read, understand, and interpret policies and the ability to write reports and correspondence for internal and external stakeholders.
- IT Skills: Microsoft: Word, Excel, Outlook, and PowerPoint.
Hours of Work (Unsocial Hours) Allowances
37
Additional payments are made for working unsocial hours.
Additional Information
This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules.
From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
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For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
Standard full-time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible, and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible, and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.
Benefits
- Annual Leave: 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis.
- Pension: The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.
- Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
- Networks: The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual, and transgender.
- Eligibility: All candidates are subject to security and identity checks prior to taking up post.
- Support: A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers, and discounts on a range of goods and services. Paid paternity, adoption, and maternity leave. Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles, you are able to raise a formal complaint in the following order:
- To Transformative Business Services (0345 241 5358 (Monday to Friday 8am - 6pm) or email [moj-recruitment-vetting-enquiries@resourcing.soprasteria.
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