Ministry of Justice UK
22641 - PIPE Approved Premises Residential Worker - Peterborough PIPE
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Job Description
Overview of the Job
The job holder will work as part of a team providing 24-hour cover at an Approved Premises (AP), including security and monitoring services. The job holder will undertake a full range of work with the offender while resident at the Approved Premises. This includes providing support in contributing to the risk management and sentence plan objectives, reporting any significant changes relating to risk and/or re-offending, and ensuring non-compliance within agreed enforcement procedures to keep the residents and the fabric of the AP safe and secure throughout their shift.
Summary
The job holder will assist in the well-being and supervision of residents, maintaining discipline, adherence to AP rules, licence conditions, sentence plan objectives specific to residency in the Approved Premises, and court orders. The post will involve substantial out-of-hours work, including night duty and weekend work. The post holder may be required to cover duties at other Approved Premises during staff absence.
The post holder must demonstrate a commitment to equality and inclusion and adhere to all policies regarding the sensitive/confidential nature of the information handled.
Responsibilities, Activities & Duties
- Contribute to effective team practice, communicate and collaborate effectively with colleagues to ensure consistency of work practices and a positive working environment.
- Communicate key risk issues to colleagues at handover and throughout the shift.
- Undertake regular inspections of the building, including cellars and grounds, recording any occurrences/damage or defects, and monitor CCTV equipment.
- Maintain an active presence in the AP at all times, regularly engaging with residents in a pro-social manner, and contribute towards the protection of the residents through observation to ensure adherence to their risk management plans and general wellbeing.
- Actively engage with and monitor the behavior of high-risk residents and motivate residents to ensure compliance. Challenge and manage appropriately abusive or aggressive behavior.
- Contribute to the risk management plans of residents by observing and reporting any significant changes relating to risk and/or re-offending to any non-compliance within agreed enforcement procedures.
- Contribute to the sentence plan objectives of the residents through active engagement in purposeful activities as agreed by the AP Manager and Offender Manager.
- Ensure that the AP is locked and secure during the curfew period. Confirm the presence and wellbeing of all residents overnight.
- Facilitate the function of the AP as a first/emergency point of contact out of hours.
- Provide accurate information, analysis of situation, and risk assessment to the Offender Manager and/or escalate to Out of Hours Manager, which may lead to enforcement and/or compliance with court orders, licences, AP rules.
- Support, create, and maintain a safe working environment for staff, residents, and visitors by adhering to Health and Safety legislation, ensuring Safe Systems of Work (SSOW) and Risk Assessments are followed and reporting incidents to the Manager.
- Undertake Health and Safety, fire alarm, curfews, and room curfew checks in line with procedures.
- Undertake pre-arranged or initiate room searches based on concerns around risk.
- Pack up residents’ possessions as directed.
- Set up and/or deliver purposeful activities linked to residents’ sentence plan objectives as agreed by the Offender Manager and AP Manager.
- Supervise residents’ meals.
- Undertake effective induction of residents.
- Follow prescribed medication procedures, including the issuing of medication to residents and both weekly and nightly audit of medication sheets.
- Carry out drug and alcohol tests in line with the risk management plan.
- Undertake First Aid if a resident is injured or self-harms.
- Maintain Approved Premises records and files as required, including data entry as necessary and contribute to the completion of incident reports.
- Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
- Deal with visitors and telephone calls, and monitor the work of visiting contractors in accordance with health and safety.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behavior and attitudes and challenging anti-social behavior and attitudes.
- Work within the aims and values of PS and HMPPS.
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Behaviours
- Working Together
- Communicating and Influencing
- Making Effective Decisions
- Developing Self and Others
- Delivering at Pace
Essential Experience
- Experience of working with a diverse range of people who have experienced a range of social/personal difficulties.
Technical Requirements
- Minimum 5 GCSEs at Grade C or above (including English and Maths), or equivalent qualification, or relevant work experience with the ability to evidence high-level numeracy and literacy skills required to read, understand, and interpret policies and the ability to write reports and correspondence for internal and external stakeholders.
- IT Skills: Microsoft: Word, Excel, Outlook, and PowerPoint.
Hours of Work (Unsocial Hours) Allowances
37
Additional payments are made for working unsocial hours.
Additional Information
If you’re looking for a rewarding role that offers the chance to turn people’s lives around, this could be the role for you. The Probation Service works with around 30,000 offenders a year to support their rehabilitation. Our Residential Workers work in Approved Premises (AP) to secure homes for offenders who are on release from the prison service and making the transition back into the community. To find out more and to hear the testimonies of existing staff please click on the link below.
Approved Premises - Ministry of Justice
NB: Roles require working regular unsociable hours which attract premium rates of pay in addition to the advertised annual salary.
- Monday to Friday: 7pm to 8am premium payment of 30%
- Weekend: 8am Saturday – 8am Monday premium payment of 50%
- Public/Bank Holidays: 8am to 8am premium payment of 50%: in addition, time off in lieu for actual hours worked is applicable.
This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules.
From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
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If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
You can read more about Skilled Worker visas and the eligibility criteria here.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites, and/or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
Standard full-time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible, and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible, and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.
Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed directly to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities
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