Ministry of Justice UK
22717 - Probation Services Officer Surrey & Sussex (Integrated Offender Management) – Kent, Surrey & Sussex
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Probation Services Officer Surrey & Sussex (Integrated Offender Management) – Kent, Surrey & Sussex
Overview of the Job
The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement.
To assess and manage the risk (including risk management plans and escalation) posed by people on probation to protect victims of crime and the general public by:
- Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agencies.
- Supervise and manage risk of those people on probation subject to community sentences, during and after custodial sentences.
- Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation.
In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
If relevant to the role, some out of hours working may be required (i.e. Courts, Approved Premises, programmes, evening reporting etc.).
Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
- To undertake the full range of offender management tasks with people on probation assessed as low or medium risk of harm and to support the Probation Officer grade in high risk cases.
- When providing case manager support, to contribute to the delivery of the Risk Management plan and report significant changes relating to risk of harm and/or of reoffending or any non-compliance within agreed enforcement procedures.
- To use computer-based systems to produce, update and maintain records and other documentation within agreed timescales.
- Ensure effective referrals to services and facilities and communicate with offender management staff, interventions staff, service providers and external agencies to review progress and associated risks.
- To undertake prison, home or alternate location visits as required in accordance with service procedures and policies.
- To undertake work in the court setting, including the completion of appropriate reports on cases and prosecution of breaches.
- To provide cover within teams as required.
- To deliver and co-lead accredited programmes commensurate with grade.
- To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures.
- Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
- To work within the aims and values of PS and HMPPS.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
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An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
Civil Service Success Profile Criteria
Behaviours
- Making Effective Decisions
- Developing Self and Others
- Working Together
- Delivering at Pace
- Communicating and Influencing
- Managing a Quality Service
Ability
- Ability to communicate verbally and in writing
Experience
- Experience of helping and/or supporting people who have experienced a range of social and/or personal difficulties
- Experience in planning and coordinating work
- Experience of working with groups or individuals in order to motivate and change behaviour
- An understanding of and commitment to equal opportunities and diversity good practice
- Understanding of factors related to offending e.g. substance misuse, accommodation issues and being able to emphasise constructively with a range of people
- Understanding of and commitment to the principles of case management
- Knowledge and understanding of risk management/risk assessment as pertaining to offenders and the impact on victims of crime
- Understanding of Health & Safety legislation in the workplace
- Knowledge and understanding of the work of the Criminal Justice System and Probation Service
- Knowledge of the aims and objectives of the Probation Service
Technical
- The ability to evidence high level numeracy and literacy skills required to read, understand and interpret policies and the ability to write reports and correspondence for internal and external stakeholders or minimum 5 GCSEs at Grade C or above, including English, Maths
Additional Information
The Intensive Support Worker provides proactive, flexible, and practical support to individuals managed under the Integrated Offender Management (IOM) scheme. The role assists probation practitioners in managing risk, promoting engagement, and supporting rehabilitation through direct contact, community engagement, and multi-agency collaboration.
The Intensive Support Worker role will have a keen focus on strengthening relationships and engaging with Stakeholders and contributing to multi-agency meetings and providing feedback both virtually and in person. There will be an expectation to work collaboratively with Prison partners, conducting face to face meetings and visits. Supporting Probation Practitioners based within the IOM team. This may include meeting with People on Probation and supporting their needs within the local community and support reintegration and rehabilitation.
You will be working for a regional team that covers Kent Surrey and Sussex, you will be required to travel regularly.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
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Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.
Benefits
The MoJ offers a range of benefits:
- Annual Leave: Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis
- Pension: The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.
- Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
- Networks: The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.
- Eligibility: All candidates are subject to security and identity checks prior to taking up post
- Support:
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order:
- To Transformative Business Services (0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.sop
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