Ministry of Justice UK
22822 - Case Administrator - East Kent - Kent Surrey & Sussex
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Job Description: Case Administrator
Working Pattern: 37 hours per week, starting from 9am with some evening working to cover late night appointments.
Role Overview: Case Administrators play a vital support role in probation teams, helping to keep the public safe and giving people the chance to turn their lives around. This role offers the opportunity to make a difference, gain new skills, and build a rewarding career within the Probation Service.
Responsibilities:
- Support probation staff to work with people on probation.
- Ensure all processes run efficiently.
- Maintain systems properly.
- Collate and prepare probation information for case files.
- Handle enquiries from colleagues, agencies, and people on probation.
Qualifications:
- Empathetic, patient, and organized individuals are sought.
- Successful candidates may be based in various office, court, team, or prison locations within the Probation Service region.
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Salary:
- Starting salary: £24,645, pro-rata for part-time roles.
- Opportunities for annual pay progression through a Competency Based Framework (CBF).
Right to Work in the UK:
- Must have the right to work in the UK.
- Role is not eligible for a new Skilled Worker visa from 22 July 2025.
Recruitment Process:
- Complete a short application form.
- Detail responses to Civil Service Behaviours and Experience-based questions.
- Sit the Civil Service Judgement test (CSJT).
- Assessment and progression may occur in stages (tranches).
Working Arrangements:
- Hybrid Working arrangements where business need allows.
- Standard full-time working hours are 37 hours per week excluding unpaid breaks.
Benefits:
- 25 days annual leave (increasing to 30 days after five years’ service).
- Pension covered by the Local Government Pension Scheme (LGPS).
- Extensive training and development opportunities.
- Employee-run networks for minority groups.
- Family-friendly policies, paid leave, and free annual sight tests.
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Eligibility:
- All candidates are subject to security and identity checks prior to taking up post.
Contact Information:
- For assistance, call 0345 241 5358 (Monday to Friday 8am - 6pm) or email moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk.
Application Details:
- Salary: £24,645 - £26,723, pro-rata for part-time roles.
- Working Pattern: Full Time, Part Time, Flexible Working.
- Vacancy Approach: External.
- Location: Ashford (Kent), Canterbury, Folkestone, Margate, Ramsgate.
- Region: Kent, Surrey & Sussex.
- Closing Date: 19-Oct-2026.
- Business Unit: AGY - NOMS Agency.
- Post Type: Permanent.
- Civil Service Grade: Other.
- Number of Jobs Available: 7.
- Reserve List: 12 Months.
- Job ID: 22822.
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