Ministry of Justice UK
22823 - Case Administrator - West Sussex - Kent Surrey & Sussex
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Job Description: Case Administrator
Working Pattern:
37 hours per week, starting from 9am with some evening working required to cover late night appointments.
Role Overview
Case Administrators play a vital support role in probation teams, helping to keep the public safe and providing individuals with the chance to turn their lives around. This role offers the chance to make a difference, gain new skills, and build a rewarding career within the Probation Service.
Responsibilities
Case Administrators support probation staff in working with people on probation, ensuring:
- All processes run efficiently
- Systems are maintained properly
- Probation information is collated and prepared for case files
They will use their strong communication skills to handle enquiries from colleagues, agencies, and people on probation in a busy environment.
Requirements
- Salary: Starting at £24,645, Pro-Rata for Part-Time roles. Pay progression is available through a Competency Based Framework (CBF).
- Location: Various settings including Probation Delivery Units (PDUs), Courts, Prisons, Approved Premises, etc.
- Working Pattern: Full Time, Part Time, Flexible Working
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Application Process
To apply for this role, you will be required to:
- Complete a short application form detailing responses to Civil Service Behaviours and Experience-based questions.
- Sit the Civil Service Judgement Test (CSJT), a two-part test assessing your decision-making abilities in relation to specific civil service behaviours.
- Undergo a recruitment process that may include stages (tranches) to manage high volumes of applications.
Benefits
- Annual Leave: 25 days on appointment, increasing to 30 days after five years’ service, plus public holidays.
- Pension: Covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).
- Training: Extensive range of training and development opportunities.
- Networks: Opportunity to join employee-run networks for minority groups.
- Support: Family-friendly policies, flexible benefits, paid paternity, adoption, and maternity leave, and free annual sight tests for employees who use computer screens.
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Eligibility
All candidates are subject to security and identity checks prior to taking up post.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants. The MoJ is committed to providing everyone with the opportunity to demonstrate their skills, talent, and abilities by making adjustments throughout all elements of the recruitment process and in the workplace.
Diversity & Inclusion
The Civil Service is committed to attracting, retaining, and investing in talent wherever it is found. The "Making the Civil Service a Great Place to Work for Veterans" initiative includes a guaranteed interview scheme for eligible former members of the Armed Forces.
Contact Information
For any assistance, please call 0345 241 5358 (Monday to Friday 8am - 6pm) or email moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk.
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