NHS Scotland
251067 Healthcare Support Worker - Occupational Therapy
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Job Opportunity
Are you looking to be part of a friendly, dynamic AHP team for children and young people? Would you like to belong to a team committed to developing innovative ways of working and encouraging personal and professional development? If so, we have a post for you. This post is for a Band 3 Health Care Support Worker, providing a service for children and young people from 0-18 years across Dumfries and Galloway in the form of equipment, clinical, non-clinical and administrative tasks.
Role Requirements
The applicant is required to be a team player and have excellent communication skills with children, families and other professionals; including face-to-face discussions, via telephone and email. They will be required to be to work sensitively with confidential information. The applicant will be expected to write clinical notes and basic reports therefore should have a good level of written English as well as be computer literate.
The role includes completing a range of administrative tasks and non-clinical activities on a daily basis, to supports the running of the service in line with Scottish Government Guidance on the Provision of Equipment and Adaptations. The post holder will be expected to work autonomously, co-ordinating their own workload under the supervision and line management of a qualified Occupational Therapist.
The service is fully aligned to Ready to Act (2016) with offers at universal, targeted and individualised care (specialist) committed to delivering support at each level.
Ongoing support and training is available through your individualised job plan. Operational, Professional and Clinical supervision are key aspects of the service and you would have an Annual Development Review.
Location
Our main base is at The Willows, a purposely redesigned multi-disciplinary Children and Family’s Centre, set in the beautiful Crichton grounds in Dumfries. However, you can work in a variety of locations across the community and therefore must be able to travel independently.
Dumfries and Galloway is situated in the beautiful South West of Scotland with spectacular countryside, wide ranging leisure facilities, excellent schools and affordable housing. There are easy travel links to all the major cities in Scotland, North England and Northern Ireland.
Application Information
Would you like to know more?
For informal enquiries, about this post, please contact: Shona McGeorge, Team Lead on 01387 244460 or shona.mcgeorge@nhs.scot
If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa
Additional Information
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To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland please visit our Work With Us web pages https://www.nhsdg.co.uk/workwithus/
APPLICATION PROCESS - https://www.careers.nhs.scot/how-to-apply/application-process/
Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates.
Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues.
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Artificial Intelligence (AI)
Tools like ChatGPT or Copilot can be helpful when planning or preparing your application—but your responses must be written by you. Be authentic: Your application should genuinely reflect your own skills, experience, and motivations. Use AI appropriately: It’s fine to use AI for inspiration or to check spelling and grammar, but it shouldn’t write your answers for you. Why this matters: Applications that appear to rely on AI-generated content may be withdrawn. By applying, you confirm that your answers are based on your personal knowledge and achievements. Tip: Think of AI as a support tool, not a replacement. We want to understand you, not an AI-generated version of you.
CVs
DO NOT upload a CV as this will not be used for shortlisting purposes.
Assessment Form
Within the application you are required to answer three questions giving you the opportunity to fully evidence why you are the ideal person for the job. Please ensure these statements are written by yourself and are unique to you. This section times out after 30 minutes. A tip is to build your reply on a Word document and copy and paste into Jobtrain. If you exceed the maximum amount of characters it will cut your text at this point, please check your information once copied and pasted.
Once you have submitted your application form you will be unable to make any amendments.
Posts close at midnight on the indicated date however please be aware that a vacancy may close early due to volume of applications, therefore you should not delay in submitting your application.
If you are a member of staff please ensure you update your Jobtrain profile to reflect that you are employed by NHS Dumfries and Galloway.
Staff and patients across Dumfries and Galloway enjoy free, unlimited parking at all our hospital sites.
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DISCLOSURE SCOTLAND
Some of our posts may require you to undergo a criminal records check. Changes as of the 1 April 2025 to the Protection of Vulnerable Groups (PVG) scheme membership now sees more roles requiring PVG that may not have needed this check in the past. If you are successful in this role you will be notified which level of check is required by the recruitment team. If you would like to read more information please visit: Disclosure levels - mygov.scot
EQUALITY AND DIVERSITY
NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.
PUBLIC PROTECTION
Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.
Additional Information For International Candidates
RIGHT TO WORK IN THE UNITED KINGDOM
NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.
WORK VISA
If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsored BEFORE submitting your application form. We are unable to provide sponsorship for bank contracts.
UNITED KINGDOM REGISTRATION
NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies.
Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC, GMC, GDC etc).
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