NHS DUMFRIES & GALLOWAY
251067 Healthcare Support Worker - Occupational Therapy

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Role Overview
Are you looking to be part of a friendly, dynamic AHP team for children and young people? Would you like to belong to a team committed to developing innovative ways of working and encouraging personal and professional development? If so, we have a post for you. This post is for a Band 3 Health Care Support Worker, providing a service for children and young people from 0-18 years across Dumfries and Galloway in the form of equipment, clinical, non-clinical, and administrative tasks.
Responsibilities
- Be a team player and have excellent communication skills with children, families, and other professionals; including face-to-face discussions, via telephone, and email.
- Work sensitively with confidential information.
- Write clinical notes and basic reports, therefore should have a good level of written English as well as be computer literate.
- Complete a range of administrative tasks and non-clinical activities on a daily basis, to support the running of the service in line with Scottish Government Guidance on the Provision of Equipment and Adaptations.
- Work autonomously, co-ordinating their own workload under the supervision and line management of a qualified Occupational Therapist.
Service Alignment
The service is fully aligned to Ready to Act (2016) with offers at universal, targeted, and individualised care (specialist) committed to delivering support at each level.
Support and Training
- Ongoing support and training is available through your individualised job plan.
- Operational, Professional, and Clinical supervision are key aspects of the service, and you would have an Annual Development Review.
Location
Our main base is at The Willows, a purposely redesigned multi-disciplinary Children and Family’s Centre, set in the beautiful Crichton grounds in Dumfries. However, you can work in a variety of locations across the community and therefore must be able to travel independently.
About Dumfries and Galloway
Dumfries and Galloway is situated in the beautiful South West of Scotland with spectacular countryside, wide-ranging leisure facilities, excellent schools, and affordable housing. There are easy travel links to all the major cities in Scotland, North England, and Northern Ireland.
Application Process
- Please note that our correspondence method is by email, therefore please ensure you enter your email address accurately.
- Please check your email regularly (including junk folders) and also your Jobtrain account for updates.
- Contact Jobtrain Candidate Support Hub for advice and support with any system issues.
- Accessing Jobtrain - Users may experience issues if accessing Jobtrain via mobile phone; we recommend using a computer, laptop, or tablet.
- Artificial Intelligence (AI) - Tools like ChatGPT or Copilot can be helpful when planning or preparing your application, but your responses must be written by you. Be authentic: Your application should genuinely reflect your own skills, experience, and motivations. Use AI appropriately: It’s fine to use AI for inspiration or to check spelling and grammar, but it shouldn’t write your answers for you. By applying, you confirm that your answers are based on your personal knowledge and achievements.
- CVs - DO NOT upload a CV as this will not be used for shortlisting purposes.
- Assessment Form - Within the application, you are required to answer three questions giving you the opportunity to fully evidence why you are the ideal person for the job. Please ensure these statements are written by yourself and are unique to you. This section times out after 30 minutes.
- Once you have submitted your application form, you will be unable to make any amendments.
- Posts close at midnight on the indicated date; however, please be aware that a vacancy may close early due to volume of applications, therefore you should not delay in submitting your application.
- If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Dumfries and Galloway.
- Staff and patients across Dumfries and Galloway enjoy free, unlimited parking at all our hospital sites.
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Required
- Disclosure Scotland - Some of our posts may require you to undergo a criminal records check. Changes as of 1 April 2025 to the Protection of Vulnerable Groups (PVG) scheme membership now sees more roles requiring PVG that may not have needed this check in the past. If you are successful in this role, you will be notified which level of check is required by the recruitment team. If you would like to read more information, please visit:
Equality and Diversity
NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.


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Public Protection
Public protection practice encompasses the recognition and management of risk to prevent or reduce harm to children, (including unborn babies), young people, and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.
Additional Information For International Candidates
Right to Work in the United Kingdom
NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.
Work Visa
If you require a work visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website.
It is essential that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsored before submitting your application form. We are unable to provide sponsorship for bank contracts.
United Kingdom Registration
NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies.
Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (e.g., NMC, HCPC, GMC, GDC, etc.).
Contact Information
Would you like to know more?
For informal enquiries about this post, please contact: Shona McGeorge, Team Lead on 01387 244460 or shona.mcgeorge@nhs.scot
To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland, please visit our Work With Us web pages.
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