NHS Scotland
251526 Healthcare Support Worker
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Fixed Term Vacancy
A fixed term vacancy, until 4th May 2027, has arisen in the acute children’s ward at Dumfries & Galloway Royal Infirmary (DGRI). This post is to work between the acute ward, paediatric short stay assessment unit, and children’s outpatient department. The post holder may also be expected to work within the neonatal unit when required. The post holder will be required to be flexible with the hours in which they will be able to work and will be expected to work shifts.
The children’s ward has been involved in the Scottish patient safety programme and you will be required to participate in the ongoing quality improvement initiatives within the unit.
Requirements
The post holder will have experience of working with children and families and/or experience as a health care support worker. The post holder will also be expected to have or work towards a recognised SVQ level 3 qualification or equivalent and will be expected to participate in further education and training to enhance personal and professional development.
The post holder should have an understanding of multi-agency working and should have knowledge and understanding of local child protection guidelines and policies.
The post holder will be expected to work shifts e.g. early shifts, late shifts, night shifts, and twilight shifts when required.
Application Process
For informal enquiries, please contact Kirstine Burns, Senior Charge Nurse on kirstine.burns@nhs.scot
If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa
Important Information
To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland, please visit our Work With Us web pages https://www.nhsdg.co.uk/workwithus/
- APPLICATION PROCESS - https://www.careers.nhs.scot/how-to-apply/application-process/
- Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates.
- Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues.
- Accessing Jobtrain - Users may experience issues if accessing Jobtrain via mobile phone, we recommend using a computer, laptop, or tablet.
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Artificial Intelligence (AI)
Tools like ChatGPT or Copilot can be helpful when planning or preparing your application—but your responses must be written by you. Be authentic: Your application should genuinely reflect your own skills, experience, and motivations. Use AI appropriately: It’s fine to use AI for inspiration or to check spelling and grammar, but it shouldn’t write your answers for you. Why this matters: Applications that appear to rely on AI-generated content may be withdrawn. By applying, you confirm that your answers are based on your personal knowledge and achievements. Tip: Think of AI as a support tool, not a replacement. We want to understand you, not an AI-generated version of you.
CVs
DO NOT upload a CV as this will not be used for shortlisting purposes.
Assessment Form
Within the application, you are required to answer three questions giving you the opportunity to fully evidence why you are the ideal person for the job. Please ensure these statements are written by yourself and are unique to you. This section times out after 30 minutes. A tip is to build your reply on a Word document and copy and paste into Jobtrain. If you exceed the maximum amount of characters, it will cut your text at this point, please check your information once copied and pasted.
Once you have submitted your application form, you will be unable to make any amendments.
Posts close at midnight on the indicated date; however, please be aware that a vacancy may close early due to the volume of applications, therefore you should not delay in submitting your application.
If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Dumfries and Galloway.
Staff and patients across Dumfries and Galloway enjoy free, unlimited parking at all our hospital sites.
DISCLOSURE SCOTLAND
Some of our posts may require you to undergo a criminal records check. Changes as of the 1 April 2025 to the Protection of Vulnerable Groups (PVG) scheme membership now sees more roles requiring PVG that may not have needed this check in the past. If you are successful in this role, you will be notified which level of check is required by the recruitment team. If you would like to read more information, please visit: Disclosure levels - mygov.scot
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EQUALITY AND DIVERSITY
NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.
PUBLIC PROTECTION
Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people, and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.
Additional Information For International Candidates
RIGHT TO WORK IN THE UNITED KINGDOM
NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.
WORK VISA
If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsored BEFORE submitting your application form. We are unable to provide sponsorship for bank contracts.
UNITED KINGDOM REGISTRATION
NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies.
Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (e.g., NMC, HCPC, GMC, GDC, etc).
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