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NHS DUMFRIES & GALLOWAY

253878 Quality Improvement and Performance Lead

Dumfries
Posted 1 day ago
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The Mental Health Directorate

The mental health directorate contains a diverse range of clinical teams, professions, and specialties. They are all committed to constantly evolving and improving clinical services for the benefit of those who need to use them and for those who work in them.

About the Role

A quality improvement and performance post will be a transformational post that will have the full support of the mental health management team to apply the principles of quality improvement across a wide range of teams. Already in place is a work environment that has a track record for sustainable change. The post holder will work with a high level of autonomy and will be supported to make decisions and recommendations based on improving patient outcomes, staff experience, and the delivery of strategic objectives.

The post holder, whilst expected to deliver a quality improvement framework which includes a sustained learning loop, the quality improvement agenda will fit with the aims of good financial governance and financial sustainability.

A key aspect of the role will be to develop a performance reporting framework related to national strategic drivers and the mental health directorate mission and vision.

Team

The successful applicant will be joining an established, highly motivated management team. There is office space at Mountain Hall Treatment Centre, Dumfries, however, an alternative base can be discussed. The post will be four days per week with a maximum of one day working remotely, this is to reflect the expectation that the post holder will be embedded across clinical teams in the directorate.

About You

We are keen to hear from people who share our aims of delivering a specialist clinical mental health service, have the skills to support our excellent clinical teams, and embraces change underpinned by knowledge of the strategic landscape in mental health.

Application Process

Interviews will take place on Wednesday, 26th August 2026 and will be face to face.

Informal enquiries to - justin.murray@nhs.scot

Important Information

If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa

INFORMATION FOR ALL CANDIDATES

To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland, please visit our Work With Us web pages.

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APPLICATION PROCESS

  • Please note that our correspondence method is by e-mail, therefore, please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates.
  • Please contact Jobtrain Candidate Support Hub - for advice and support with any system issues.
  • Accessing Jobtrain - Users may experience issues if accessing Jobtrain via mobile phone; we recommend using a computer, laptop, or tablet.

Artificial Intelligence (AI)

  • Tools like ChatGPT or Copilot can be helpful when planning or preparing your application but your responses must be written by you.
  • Be authentic: Your application should genuinely reflect your own skills, experience, and motivations.
  • Use AI appropriately: It’s fine to use AI for inspiration or to check spelling and grammar, but it shouldn’t write your answers for you.
  • Why this matters: Applications that appear to rely on AI-generated content may be withdrawn.
  • By applying, you confirm that your answers are based on your personal knowledge and achievements.
  • Tip: Think of AI as a support tool, not a replacement. We want to understand you, not an AI-generated version of you.

CVs

  • DO NOT upload a CV as this will not be used for shortlisting purposes.

Assessment Form

  • Within the application, you are required to answer three questions giving you the opportunity to fully evidence why you are the ideal person for the job. Please ensure these statements are written by yourself and are unique to you. This section times out after 30 minutes. A tip is to build your reply on a Word document and copy and paste into Jobtrain. If you exceed the maximum amount of characters it will cut your text at this point, please check your information once copied and pasted.
  • Once you have submitted your application form, you will be unable to make any amendments.
  • Posts close at midnight on the indicated date; however, please be aware that a vacancy may close early due to volume of applications, therefore, you should not delay in submitting your application.
  • If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Dumfries and Galloway.
  • Staff and patients across Dumfries and Galloway enjoy free, unlimited parking at all our hospital sites.

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DISCLOSURE SCOTLAND

Some of our posts may require you to undergo a criminal records check. Changes as of the 1 April 2025 to the Protection of Vulnerable Groups (PVG) scheme membership now sees more roles requiring PVG that may not have needed this check in the past. If you are successful in this role, you will be notified which level of check is required by the recruitment team. If you would like to read more information, please visit:

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EQUALITY AND DIVERSITY

NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.

PUBLIC PROTECTION

Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people, and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.

Additional Information For International Candidates

RIGHT TO WORK IN THE UNITED KINGDOM

NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

WORK VISA

If You Require a Work Visa, Please Check To See If You And The Vacancy You Are Applying For Are Eligible By Visiting The Home Office Website

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsored BEFORE submitting your application form. We are unable to provide sponsorship for bank contracts.

UNITED KINGDOM REGISTRATION

NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies.

Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (e.g., NMC, HCPC, GMC, GDC, etc.).

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Skills

Quality Improvement
Performance Reporting
Strategic Planning
Financial Governance
Change Management
Clinical Service Improvement
Patient Outcome Analysis
Stakeholder Management

Location

Dumfries, Scotland, United Kingdom

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