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2nd Line Field Engineer
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🚨 2nd Line Field Engineer – IT & Hardware
đź“Ť London & surrounding counties
💰 £36,000–£38,000 DOE
đźš— Field-based | Full UK driving licence required
I’m working with a growing technology business looking to hire an experienced 2nd Line Field Engineer to join their Managed Print Services team.
This is a great opportunity for someone who enjoys being hands-on, working directly with customers and taking ownership of installations, troubleshooting and technical projects across a range of client environments.
What you’ll be doing:
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- Installing and configuring printer & MFD fleets
- Supporting Windows Print Servers, print queues and drivers
- Troubleshooting hardware, scanning and network connectivity issues
- Supporting customer migrations and technical projects
- Carrying out site surveys and installation planning
- Providing remote and on-site technical support
- Fault finding, preventative maintenance and firmware upgrades
What we’re looking for:
- Experience in a 2nd Line Support, IT Field Engineer or similar role
- Strong Windows desktop & Windows Server knowledge
- Good understanding of TCP/IP, DNS and DHCP
- Experience with network printers, print queues and drivers
- Strong troubleshooting skills
- Confident, customer-facing communication style
- Full UK driving licence
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Even better if you have experience with:
- Xerox or Ricoh MFDs
- PaperCut MF / PaperCut Hive
- Print Audit
- Managed Print Services
You’ll be joining a growing technical team with plenty of opportunity to develop your skills, gain further certifications and progress your career.
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