DigiTech Resourcing
2nd Line Support Engineer - M365 / Azure / Only 1-2 days onsite a week!
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
2nd Line Support Engineer - M365 / Azure / Only 1-2 days onsite a week!
Location: London / Hybrid - Only 1-2 days onsite a week!
Salary: £40,000 - £45,000 + Bonus (discretional) & Benefits
I'm working with a growing, cloud-first Managed Service Provider that's looking for an experienced 2nd Line Support Engineer to join its expanding team.
This isn't a typical 2nd Line role. It's ideal for a strong 2nd Line Engineer who's already operating at a high technical level and looking to bridge the gap into 3rd Line.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The Role:
You'll act as the escalation point for the Service Desk, providing mostly remote support while working alongside senior engineers on infrastructure improvements, cloud migrations and project delivery.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What you need:
- Excellent client-facing experience
- 4+ years' experience in a 2nd Line Support role
- Strong Microsoft 365 administration experience
- Azure experience (Entra ID, Conditional Access, Enterprise Applications)
- Intune / Mobile Device Management
- Windows desktop support
- Exchange Online, Teams, SharePoint and OneDrive
- Basic networking (LAN/WAN)
- Excellent troubleshooting and communication skills
- MSP or client-facing experience
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location