RedRock Resourcing
3rd Line Support Engineer x 2 - Hammersmith - New
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3rd Line Support Engineer x 2 - Hammersmith - New
Keywords: Azure, Networking, CCNA, Firewalls, Security, MS Defender, Entra, SIEM
A leading organisation in the Hammersmith area requires a number of 3rd Line Support Engineers to join its growing team! These roles play a critical part in resolving complex IT issues and maintaining the stability and performance of critical IT systems and infrastructure. Suitable candidates will have the following:
- Strong experience in a third-line role to include both Azure and networking support experience
- Proven experience designing and implementing Backup & Disaster Recovery strategies, with clearly defined RTOs and RPOs coupled with experience of backup and recovery tooling such as Veeam, Azure Site Recovery, or equivalent
- Experience configuring and administering email security gateways such as Mimecast, Proofpoint, or Microsoft Defender for O365
- Advanced routing and switching knowledge including BGP, OSPF, VLANs, and QoS
- Firewall administration experience with platforms such as Palo Alto, Fortinet, or Cisco ASA
- Experience with network monitoring tools such as SolarWinds, PRTG, or equivalent
- Strong understanding of VPN technologies including IPSec, SSL, and Always On VPN
- Azure networking experience covering VNets, ExpressRoute, Azure Firewall, NSGs, and load balancers
- Experience with Azure Policy and Defender for Cloud for security posture and compliance management
- Proficiency in Entra ID including Conditional Access, Privileged Identity Management (PIM), and identity governance
- Hands-on experience managing the full patch and vulnerability lifecycle, from scanning through to remediation and reporting
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Additionally, familiarity with SIEM platforms such as Microsoft Sentinel or Splunk would be beneficial as would CCNA or Microsoft Azure Administrator (AZ-104) certifications.
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