Stagecoach Group Limited
Aberdeen Bus Station Ambassador
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Salary
£13.45 per hour
Equivalent to £538 per week / £27,976 per year.
Aberdeen Bus Station Ambassador
Salary
£13.45 per hour
Equivalent to £538 per week / £27,976 per year.
Contract Type
Full time – 40 hours per week.
Working two possible shifts:
Monday – Friday (0745 - 1615 / 0930 - 1800) or one shift Sat-Sun (08:00 – 16:30).
What you will get:
- Full training will be provided
- Company pension scheme
- Enhanced sick pay (not just SSP)
- Free bus travel for you and 1 allocated person
- Generous holidays & additional perks
- Job security with a leading UK operator
- Uniform and PPE
Job Purpose
This role is about delivering exceptional service to Stagecoach customers at the Aberdeen Bus Station who are looking to use Stagecoach or Megabus/Citylink services to travel locally or further afield. You will ensure you are available and visible on the stance to deal with all customer travel queries face-to-face on the stance.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Principal Accountabilities
- You’ll put the customer at the heart of everything you do and treat every single customer as you would expect a member of your own family to be treated.
- You’ll be expected to provide exceptional customer service by fully engaging with every customer who requires assistance.
- Listen to our customer’s travel needs and provide them with the right information to get them where they need to be, when they need to be there.
- Encourage customers to download the Stagecoach app and show them how to use it to purchase tickets for Stagecoach or Megabus/Citylink services.
- Advise on the most cost effective and efficient way to travel on Stagecoach or Megabus/Citylink services.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What we need from you:
- Comfortable dealing with customers face-to-face and using our Tanoy system to make passenger announcements.
- Ability to keep a cool head to deal with unhappy customers who are not satisfied with the service we have provided.
- Good at developing and maintaining good working relationships with members of our team.
Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.
Location:
Stagecoach Aberdeen Depot
1 Hillview Road, East Tullos Industrial Estate
Aberdeen AB12 3HB
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London