Arden University
Academic Administrator - Academic Interviews
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Salary: £26,500 - £28,000 per annum
Employment type: 9 Month Fixed Term Contract
Hours per week: 18.5
Reporting into: Director of Academic Persistence
Centre: Academic Persistence
Click here to read the full job description and view our excellent benefits here
This role operates initially on a remote working arrangement with minimum travel required into one of our UK campuses on rare occasions. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.
About Arden University:
We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.
There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.
About the Opportunity:
We are seeking an Academic Administrator to support the delivery of applicant admissions interview activity across the University at a time of significant growth. The scale and complexity of our academic interview process has expanded considerably, with over 12,000 interviews delivered to date across both on-campus and online formats. Interviews now take place daily online, alongside frequent in-person sessions across our UK campuses.
This is a key operational role that will provide dedicated administrative support to ensure the smooth, efficient, and compliant running of the interview process at an institutional level. You will be responsible for coordinating interview schedules, managing academic staff rotas, and acting as a central point of contact for all academic admissions interview-related activity. The role requires close collaboration with academic teams, Business Development, and wider professional services to manage demand, respond to changes, and maintain a high-quality candidate experience.
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You will play an important role in supporting the ongoing delivery and continuous improvement of the interview process, ensuring that systems, communications, and processes remain effective at scale. This includes supporting training coordination, monitoring activity, and helping to maintain consistency and quality across all interview delivery. Please note this is not a student-facing role.
This is an excellent opportunity for an organised and proactive administrator who thrives in a fast-paced environment and enjoys working collaboratively across teams. Your contribution will be critical in enabling the University to deliver a robust, scalable, and high-quality admissions process, while allowing academic colleagues to focus on their core teaching and leadership responsibilities.
About You:
Essential:
- Experience of working in an administrative role within a fast-paced environment, managing competing priorities and tight deadlines
- Experience of coordinating high-volume processes such as scheduling, bookings, interviews, or events
- Experience of working with multiple stakeholders and providing clear, professional communication across teams
- Strong organisational skills with the ability to plan, prioritise, and manage workloads effectively
- High level of accuracy and attention to detail when maintaining records, schedules, and administrative data
- Excellent written and verbal communication skills
- Ability to work independently, use initiative, and adapt quickly to changing priorities or last-minute changes
- Proficiency in Microsoft Office applications (including Outlook, Excel, and Teams) and experience of using shared systems such as SharePoint or similar platforms
Desirable:
- Experience working within a higher education, admissions, or recruitment environment
- Experience supporting interview processes, assessment centres, or large-scale coordination activities
Why Arden:
At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students' journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:
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- 30 days holiday + bank holidays on-top, and even a Christmas closure!
- A generous Aviva pension plan, company contributions starting from 7%
- BUPA Cash Plan
- Private Medical Insurance coverage (applies to certain job roles)
- Access to Perkbox benefits
- Study any Arden course for free, with a discount for all family and friends
- Plus, other excellent benefits
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
Our Values:
Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.
Closing Date: 31st August
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.
Equity, Diversity & Inclusion:
As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.
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