London Business School
Academic Planning & Delivery Manager
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The Role
Make complex delivery feel seamless.
London Business School is looking for someone to join our Degree Education team, playing a key role in planning and coordinating the delivery of a complex portfolio of programmes.
You will manage timetabling and scheduling, support enrolment processes, and ensure operational readiness for teaching and learning. Working closely with stakeholders across the School, you will provide expert support, use data to inform decisions, and drive continuous improvement in how our programmes are delivered.
We are looking for you to bring strong organisational, analytical and stakeholder management skills, with experience working with complex systems or scheduling tools.
Main Responsibilities
- Production of high-quality timetables and reports, with the identification of trends, issues and opportunities.
- Delivery of high-quality service in area of specialism.
- Area/team compliance with necessary regulations/processes.
- Projects delivered on time, on budget and to quality standards and targets.
- Development of relationships within and outside the team, and positive feedback from colleagues.
- Improvements to processes and procedures in own area of specialism.
Who We Are Looking For
- Proven ability to manage a wide range of stakeholders with competing priorities and varying levels of seniority.
- Ability to break down complex or technical issues and communicate them clearly to non-specialist audiences.
- Excellent analytical and problem-solving skills, with the ability to interpret data and assess complex scenarios.
- Experience using resource planning, timetabling or scheduling systems, or other complex database systems.
- Experience managing data, undertaking analysis, and producing insights and recommendations using appropriate tools (e.g. Excel, Power BI, SQL, AI-enabled tools).
- Project management and/or process improvement experience, with familiarity with methodologies such as Lean Six Sigma an advantage.
- Demonstrated commitment to continuous professional development.
- Excellent written and verbal communication skills, including the ability to produce high-quality reports.
- Strong organisational and prioritisation skills, with meticulous attention to detail.
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Benefits You Can Enjoy
- Generous annual leave of 27 days plus extra days between Christmas and New Year
- USS pension, 14.5% employer contribution (in return for employee enrolment and contribution)
- Free onsite gym and swimming pool
- Amazing range of professional development to support your career path
- Enhanced cycle to work scheme
- Wellbeing offering to support your physical, mental and financial health
At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.
For this role specifically, you will be expected to be on campus 2 days per week.
We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work.
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Why London Business School?
London Business School; a global and vibrant business community based in three of the world’s most dynamic cities, London, Dubai and Riyadh. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.
Our commitment to driving inclusion and belonging
We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.
Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying.
Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.
View Job Description
View London Business School Benefits
- Competitive Salary dependent upon experience
- Closing date:
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