Oxford International Education Group
Academic Support Officer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Academic Support Officer
Application Deadline: 23 August 2026
Department: Operations
Employment Type: Permanent - Full Time
Location: UHE UK, Greenwich
Compensation: £28,000 / year
Description
Job Purpose
The Academic Support Officer provides high-quality academic administrative support across the student lifecycle to ensure the effective operational delivery of UHE UK programmes. Reporting to the Campus Manager, the postholder coordinates the operational delivery of enrolment, student records, attendance administration, and assessment support. This is an operational academic services role focused on systems and process compliance; strategic ownership of academic quality remains with the Campus Director and future Director-level roles.
Main Duties and Responsibilities
Academic Administration
- Manage the operational delivery of academic administration services that support programme delivery.
- Maintain accurate student and module registration records on relevant institutional systems.
- Coordinate the distribution of timetables and academic communication to students.
- Support the logistical planning and delivery of student induction and orientation activities.
Assessment & Examination Support
- Coordinate the operational delivery of assessment administration, including submission tracking and secure record keeping.
- Support the logistical arrangements for examinations, including room bookings, materials, and invigilation coordination.
- Provide administrative support to Programme Boards and Examination Boards, ensuring accurate documentation and data.
- Coordinate operational communications relating to assessment results and progression.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Attendance & Information Management
- Administer attendance and engagement monitoring systems, ensuring data is accurate and up-to-date.
- Produce operational management information and reports to support local decision-making and quality monitoring.
- Ensure academic records and staff/student data are maintained in accordance with GDPR and institutional requirements.
General Responsibilities
- Promote equality, diversity, inclusion, safeguarding and student wellbeing in all aspects of the role.
- Maintain confidentiality, act with professionalism and comply with GDPR and institutional policies.
- Undertake any other duties commensurate with the grade of the post.
Person Specifications
Statutory Requirements
- Eligibility to live and work in the UK
- Appropriate DBS disclosure
Qualifications
- Administrative qualification or equivalent relevant experience
- Strong IT skills (Microsoft Office)
- Undergraduate degree (Desirable)
Experience and Knowledge
- Experience in administration or record-keeping
- Experience handling confidential data
- Experience in Higher or Further Education (Desirable)
- Experience of registry or assessment administration (Desirable)
Skills and Abilities
- Excellent attention to detail and accuracy
- Strong organisational and communication skills
- Familiarity with Moodle or Student Record Systems (Desirable)
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Personal Qualities
- A sympathetic approach to all students
- A positive, ‘can-do’ approach to work
- Adopts a collaborative approach to working
- Flexible and adaptable
- Responds positively to new challenges, seeking solutions
- Warm and welcoming personality and a good sense of humour
Working Pattern
The role requires evening and weekend work to support student engagement, assessment boards, or academic events.
Disclaimer
This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities and may be subject to periodic revision.
Oxford International is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. This role involves working with children and is exempt from the Rehabilitation of Offenders Act 1974.
Oxford International is an equal opportunity employer. Every applicant and employee has the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
We reserve the right to close this vacancy earlier than the advertised closing date should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as early as possible.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills