Knowledge

• Proven experience in kit, equipment or operational delivery within professional football or another elite sporting environment; Academy experience is desirable.
• Strong understanding of the demands of a multi-team Academy programme and the standards required across training, matchday, travel and tournament environments.
• Good working knowledge of stock control, procurement, supplier management and budget monitoring.
• Knowledge of laundry processes, garment care, personalisation methods, hygiene and the safe use of relevant machinery and products.
• Working knowledge of health and safety, COSHH, manual handling, safeguarding responsibilities and confidentiality within an Academy setting.

Specialist Skills

• Excellent planning and organisational skills, with the ability to manage overlapping schedules, competing priorities and short-notice changes.
• High attention to detail when preparing, checking, personalising and presenting player and staff kit.
• Confident use of Microsoft Office, particularly Excel, and stock-control or inventory systems for accurate reporting and record keeping.
• Ability to plan and deliver complex matchday and travel logistics, including packing, load management and contingency preparation.
• Sound commercial judgement when ordering, controlling stock, reducing waste and working within delegated budgets.
• A full UK driving licence and the flexibility to work evenings and weekends and to travel within the UK and overseas, including overnight stays, as required by the football schedule.

People Skills

• Provide clear, supportive and accountable leadership to Academy Kit Coordinators/Assistants, ensuring every operational area has an identified owner.
• Develop trusted working relationships with the Head of Kit Operations, Academy leadership, coaches, players and key support departments.
• Communicate calmly, clearly and professionally, particularly when managing pressure, competing requests or late operational changes.
• Demonstrate a discreet, service-focused approach when working with young players, parents, staff and confidential Club information.
• Set and challenge standards constructively, raise issues early and take ownership rather than walking past problems.

External Impact

• Maintain professional relationships with kit suppliers, personalisation partners, couriers and other service providers, escalating performance concerns where required.
• Liaise effectively with opposition clubs, competition organisers, hotels, transport providers and host venues to confirm kit and equipment arrangements.
• Represent Brentford FC professionally during Academy fixtures, tournaments, tours and external visits, protecting the Club's reputation and commercial partnerships.

Decision Making

• Work independently on day-to-day Academy kit operations within agreed Club policies, budgets and the direction set by the Head of Kit Operations.
• Prioritise workloads and deploy staff and stock across concurrent training sessions, fixtures and travel requirements to protect service delivery.
• Make timely contingency decisions when kit is delayed, missing, damaged or incorrect, securing an appropriate alternative and communicating the impact.
• Escalate significant budget, staffing, conduct, safeguarding, health and safety or reputational matters promptly through the correct Club channels.

Innovation

• Identify and implement practical improvements to stock tracking, kit issue, storage, laundry flow, match preparation and communication processes.
• Help develop the people, systems and standards required for the Academy's continued progress towards Category One operations and closer alignment across the Club.
• Use reviews, feedback and operational data to improve reliability, sustainability and value for money while maintaining high-performance standards.

General Club Accountabilities

• To comply with all Club policies, including health and safety, data regulations and other legal, ethical and social requirements.
• To build and maintain good working relationships while maintaining a professional image.
• To keep confidential any information gained regarding the Club and its personnel.
• To always maintain a flexible approach to work.

Inclusion Statement

Brentford FC is proud to be an organisation that values equity, diversity and inclusion. We strive to create a culture that celebrates difference and ensures fairness, safety, representation, and belonging.

We recognise that some groups remain underrepresented in our workforce and are actively working to change this. As part of that commitment, we strongly encourage applications from people of all backgrounds — particularly those from ethnically diverse communities, women, LGBTQ+ individuals, and disabled people.

We’re committed to a fair and inclusive recruitment process, with all decisions made based on merit and suitability — regardless of background or protected characteristic. Should you be selected for interview, we welcome the opportunity to discuss any specific arrangements, accommodations or reasonable adjustments you may require to be made.

Safeguarding Statement

Brentford FC is fully committed to promoting equality, and to safeguarding the welfare of all children and adults at risk. Safeguarding is everyone’s responsibility and is a core part of the Club’s culture. All staff and volunteers share a collective duty to create and maintain a safe and supportive environment, both on and off the field.

To ensure this, all staff are required to complete regular safeguarding training appropriate to their role. This training supports a proactive and informed approach to safeguarding practice.

The successful candidate will be expected to understand, adhere to, and actively uphold all relevant safeguarding policies and procedures. This includes recognising signs of abuse or harm, responding appropriately, and reporting any concerns in a timely manner to the Club’s Safeguarding Team.

Brentford FC operates safer recruitment practices. We remind individuals that it is a criminal offence for a person barred from engaging in regulated activity to apply for a role that involves such activity.