Capgemini
Acceptance To Run Manager
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Account-Based Candidate Opportunity – Operational RUN Project Stream Lead (#)
About the Role
The account-based candidate will oversee the successful integration of Operational RUN projects across multiple streams of varying complexity. These projects span a diverse range of technologies, requiring expertise in operational execution, solution design, implementation, and service delivery.
- Hybrid working: Roles involve a dynamic mix of in-office time, client visits, and occasional home working; 100% home-based roles are not possible.
Key Responsibilities
Responsible for the following core deliverables:
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Leading, auditing, and ensuring evidenced-based Quality Gate completion (QGate3A) for all Operational service stream adoptions.
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Identifying **critical Service Owners for Transition/Migration processes.
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Establishing and managing a proactive meeting sequence with T&T and ALL RUN Delivery teams (CCP, MS, CSU) to:
- Ensure full understanding of deliverables, scope, and timelines.
- Provide an internal forum for addressing concerns.
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Supporting the successful, first-time delivery of complex transition/transformation projects.
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Overseeing peer reviews of all written work to maintain quality.
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Aligning the Quality Gate output with the Operational Readiness Certificate (ORC).
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Sharing the ORC with clients to enhance operational assurance.
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Providing technical oversight and strategic governance to ensure project changes do not disrupt live services.
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Proactively identifying and mitigating risks to RUN services.
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Maintaining stakeholder transparency with customers and internal teams to build trust and capability.
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Ensuring all Security & Compliance requirements are met before Service Commencement.
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Requirements:
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Resilient written, verbal, presentation skills.
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Ability to use audit questioning techniques (open and probing questions).
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Strong awareness of ITIL concepts to ensure alignment with Capgemini operational standards.
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Skill to simplify and pitch concepts to diverse audiences, translating between implementation and Run scenarios, and generating quality gate documents.
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Capability to analyse high-level solution designs and service contracts.
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Strong client engagement and collaboration skills; effective working with account OL/SDM and Run Architect.
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Comprehensive understanding of LDC and GDC models, as well as our shift-left delivery methodologies.
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Client business needs analysis and expectation management against requirements.
About Capgemini
We pride ourselves on inclusivity and a supportive working environment. Your skills and uniqueness are integral to our mission of empowering futures and fostering growth sustainably.
Benchmarking Competencies
Essential skills and traits:
- Excellent interpersonal skills and effective stakeholder management.
- Analytical & detail-oriented approach, ensuring high operational service quality against standards like PAAM, end-to-end monitoring, auto-ticketing, and tooling compatibility.
- Ability to multitask and prioritise in a dynamic environment.
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- Strong people management and technical awareness to leverage emerging trends.
- Commitment to Disability Confidentiality in recruitment—Capgemini extends interview opportunities to all candidates declaring disabilities meeting role criteria.
Security & Pre-employment Checks
- Successful appointments require:
- Identity, nationality/immigration status verification.
- Employment history check (covering 3 continuous years).
- Disclosure and Barring check (DBS clearance).
- SC Clearance: Must be obtained; this requires continuous residency in the UK for the past 5 years alongside further criteria.
- Entities or individuals meeting security thresholds must confirm through application submissions.
Wellbeing & Essential Protection
Our accredited ‘Great Place to Work’ for Wellbeing emphasizes employee satisfaction. With extensive support, including:
- Mental Health Champions.
- Wellbeing apps like Thrive, Peppy.
- Flexible work arrangements aligned with the UK contract.
Growth Potential
- Learning and innovation systematically fostered via:
- External certifications (AWS, Microsoft, Cybersecurity, Harvard programs).
- Ongoing mentorship via community and collaboration tools.
Why Join Capgemini?
You will integrate with a forward-thinking global partner committed to transforming clients’ operations. Together, we shift towards more inclusive and sustainable futures with proficiency in AI, advanced tech, and people empowerment.
Further alignment to our mission: 🌐 Capgemini Website #
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