NHS University Hospitals of Liverpool Group
Access to Information Officer
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Access to Information Officer
The Access to Information Officer is a key member of the Access to Information Team, supporting the Trust's compliance with information rights legislation and promoting openness, transparency, and accountability across the organisation.
Responsibilities
The post holder will manage and coordinate requests made under the Freedom of Information Act 2000 (FOIA), UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018 (DPA 2018), Access to Health Records Act 1990, and other relevant legislation. Working closely with clinical, operational, and corporate services teams, the post holder will ensure information is identified, reviewed, and disclosed appropriately within statutory timescales.
- Analyse complex information
- Interpret legislation
- Exercise sound judgement
- Provide practical advice on information governance, confidentiality, and data protection matters
- Contribute to compliance monitoring, performance reporting, staff training, awareness activities, and service improvement initiatives
Requirements
This is an excellent opportunity for an organised, proactive, and customer-focused individual who enjoys working with complex information, building effective relationships, and helping the Trust meet its legal and regulatory obligations. The post holder will play an important role in protecting the rights of patients, staff, and the public while supporting the delivery of a high-quality Access to Information service.
Role Overview
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The Access to Information Officer plays a key role in supporting the Trust's compliance with information rights legislation and data protection requirements. Working within a busy Access to Information team, the post holder will manage and coordinate requests received under the Freedom of Information Act 2000 (FOIA), UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018 (DPA 2018), Access to Health Records Act 1990, and related legislation.
The successful candidate will work closely with clinical, operational, and corporate services colleagues to obtain, review, and prepare information for disclosure, ensuring responses are accurate, lawful, and delivered within statutory timescales. They will provide advice and guidance on information rights, confidentiality, records management, and data protection matters, promoting a culture of compliance and transparency.
Key Responsibilities
- Analyse complex information
- Maintain accurate records and case management systems
- Monitor performance
- Support compliance reporting, audits, training, and awareness activities
- Contribute to the development and continuous improvement of policies, procedures, and processes that strengthen organisational compliance and service delivery
About NHS University Hospitals of Liverpool Group (UHL Group)
NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.
- One of the largest employers in the region
- Over 18,900 colleagues dedicated to caring for our communities - from birth and beyond
- Serves 630,000 people across Merseyside
- Provides general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West
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Hospital Sites
- Aintree University Hospital
- Single receiving site for adult major trauma patients in Cheshire and Merseyside
- Hosts a number of regional services including an award-winning stroke facility
- Broadgreen Hospital
- Home to several elective surgical, diagnostic, and treatment services
- Specialist patient rehabilitation
- Liverpool Heart and Chest Hospital
- Specialist services in cardiothoracic surgery, cardiology, and respiratory medicine
- Both in the hospital and out in the community
- Liverpool Women’s Hospital
- Specialises in the health of women and babies
- Delivers over 7,200 babies in the UK’s largest single site maternity hospital each year
- The Royal Liverpool University Hospital
- Largest hospital in the country to provide inpatients with 100% single en-suite bedrooms
- Mainly focuses on complex planned care and specialist services
Contact Information
For further details or informal visits, contact:
- Name: Tracey Palmer-Barlow
- Job Title: Group Head of Access to Information
- Email Address: tracey.barlow@liverpoolft.nhs.uk
- Telephone Number: 0151 529 8878
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