DiSRUPT Recruitment & Search | B Corp
Accommodation Manager
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Accommodation Manager
We’re looking for a proactive, customer-focused Accommodation Manager to take responsibility for the day-to-day operation of a busy student accommodation site in Coventry.
You’ll lead the on-site team, support occupancy, maintain high building standards, and create an excellent student resident experience.
The role:
- Lead the daily management of the student accommodation site.
- Act as the main point of contact for residents, parents, visitors, contractors, and local partners.
- Manage move-ins, move-outs, inspections, inductions, and resident communications.
- Support lettings, viewings, occupancy targets, and enquiry follow-up.
- Build a welcoming and engaged resident community through events and initiatives.
- Handle complaints, maintenance issues, welfare concerns, and sensitive situations professionally.
- Oversee contractors, cleaning, maintenance, and general building presentation.
- Support health and safety, fire safety, safeguarding, and compliance procedures.
- Maintain accurate tenancy, occupancy, maintenance, incident, and financial records.
- Supervise, coach, and support members of the on-site team.
- Produce operational updates and escalate significant risks when required.
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Skills & Experience:
- Experience in student accommodation, residential property, hospitality, hotels, build-to-rent, or serviced apartments.
- Previous experience supervising or supporting a team.
- Strong customer-service, communication, and relationship-building skills.
- Confident handling complaints, difficult conversations, and operational issues.
- Highly organised, commercially aware, and comfortable managing competing priorities.
- Practical, hands-on, and proactive in resolving problems.
- Good IT skills, including Microsoft Office and property or booking systems.
- A genuine commitment to resident wellbeing, safety, and service standards.
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This is an excellent opportunity for an ambitious Assistant Accommodation Manager or Deputy Manager ready to step into a senior site leadership role.
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