Killeavy Castle Estate
Accommodation Supervisor
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Company Description
Killeavy Castle Estate is a luxury destination set on 360 acres of countryside near Newry, Co. Armagh. Opened in 2019 following a significant investment in its restoration and development, the Estate offers diverse accommodation options, including a fully restored 19th-century castle, a 45-bedroom boutique hotel, and charming self-catering accommodation options.
Sustainability is central to the Estate’s ethos, with initiatives like a single-use plastic policy, efficient energy systems, a productive walled garden, and a working farm that supplies estate-reared beef and lamb, all supported by a culture of continuous improvement.
We are conveniently located 10 minutes from Newry and about one hour from Belfast and Dublin airports, attracting both local and international visitors.
We do have the option of near-site staff accommodation for any potential candidates, this can be discussed at the recruitment stage.
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Role Description
The Accommodation Supervisor is a full-time, on-site role based at Killeavy Castle Estate in Newry, overseeing day-to-day accommodation operations across the castle, boutique hotel, and gate lodge. This role involves:
- Supervising housekeeping and accommodation teams
- Coordinating room allocations
- Ensuring all guest rooms and public areas are maintained to high standards of cleanliness and presentation
- Monitoring inventory of linen, guest amenities, and cleaning supplies
- Liaising with maintenance for prompt resolution of any issues
- Supporting the implementation of sustainability practices within accommodation services
Additionally, the role includes:
- Scheduling staff
- Training team members on procedures and guest service standards
- Supporting check-in readiness in partnership with reception
- Responding to guest requests or concerns in a professional and timely manner
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The successful candidate will contribute to creating a welcoming, comfortable, and memorable experience for every guest while upholding the Estate’s brand and quality expectations.
Key Skills and Experience
- At least 1 year’s experience in a similar or supervisory role
- Self-motivated and have the ability to prioritize work
- Ability to work on one’s own initiative
- Ability to multi-task in a fast-paced environment
- Excellent customer service skills
- Excellent communication skills
- Exceptional attention to detail
Job Types
- Full-time, Permanent
Pay
From £13.65 per hour, negotiable based on experience and presentation.
Benefits
- Company events
- Company pension
- Discounted or free food
- On-site parking
Work Location
- In person
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