Seetec
Accommodation Support Officer - (Portland )
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Job Role
We're Hiring: Accommodation Support Worker
Are you passionate about supporting people through challenging times? Do you have the resilience, empathy, and determination to help individuals overcome barriers and move forward with their lives? As part of our team, you'll support individuals facing housing challenges to access the guidance, services, and opportunities they need to secure stable accommodation and regain independence. This is more than a support role; it's an opportunity to make a lasting difference while building a rewarding career.
Working closely with participants, you'll identify barriers, develop tailored action plans, and provide practical support to help them sustain tenancies, improve life skills, and achieve positive outcomes. Success in this role is built on strong relationships. You'll work alongside probation teams, local authorities, housing providers, landlords, and community organisations to identify solutions and help individuals take important steps towards long-term stability and independence.
We're looking for motivated and proactive individuals who enjoy working with people and making a positive difference. Strong communication, organisational, and relationship-building skills are essential, along with the ability to manage a caseload and maintain accurate records. Experience in housing, homelessness, criminal justice, welfare-to-work, community support, or other people-focused environments would be beneficial. However, transferable skills, relevant lived experience, and a genuine commitment to helping others achieve positive change are equally valued.
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Benefits
- Competitive salary Starting from £25,877 - £29,000 per annum (dependent on experience)
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
- 2 Volunteer Days
- Pension - 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual salary review
- Refer a friend scheme
- Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
Key Responsibilities
- Manage a caseload of participants, producing personalised accommodation plans
- Carry out initial assessments, considering risk, situation, and need
- Record progress and outcomes timely and accurately using case management system
- Maintain contact with participants, identifying any emerging risks and concerns
Skills and Experience
- Experience or knowledge of Accommodation (incl. legislation) - desirable
- Highly effective interpersonal and communication skills both verbally and in writing
- Ability to establish and maintain effective working relationships
- Experience or knowledge of the work of the Criminal Justice System
- Good organisation skills and ability to meet deadlines
Location
HMP Portland which benefits from a range of transport options, with Weymouth railway station providing mainline rail connections and local bus services operating between Weymouth and the Isle of Portland. The prison is easily accessible via the A354
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Hours
Full time, 37 hours per week (Mon-Fri)
Contract
Permanent
Closing Date
21 October 2026
Additional Information
Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”.
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Communities is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre, and heart of every service we provide and each decision we make.
Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.
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