Mitie Cleaning & Hygiene Services
Account Administrator
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Job Title: Account Administrator
Salary: £17,533.12 Per Annum
Contract: Permanent
Type of Employment: Part Time
Hours: 25 Hours Per Week
Location: B&V Chemicals, Lamport Drive, Daventry, Northamptonshire, England, NN11 8YH
Job/Role Purpose
Accounts Assistant will be responsible for producing timely and accurate invoices/credit notes, ensuring all revenue is reported correctly in the monthly accounts. Accounts Assistant will need to consistently meet month-end reporting deadlines with a high degree of accuracy. The Accounts Assistant will be trustworthy and understand the need for confidentiality, as cited in the Group values.
Key Objectives
- Responsible for reducing the lead time between delivery of goods and distribution of invoices
- Responsible for effective and efficient resolution of queries to allow for timely payment of debt
- Effective communication with Sales and Order departments to improve company performance
- Proactively monitor the invoicing process, reporting deficiencies when they arise, and suggesting possible improvements to the role
Key Roles And Responsibilities
- Timely and accurate raising of invoices/credit notes to ensure all revenue is reported correctly in the accounts
- Updating commercial analysis spreadsheets and providing chemical usages to account managers
- Updating driver analysis spreadsheets for monitoring overheads
- To carry out periodical system maintenance including checking all orders are correctly invoiced or listed as contract accordingly
- Updating Price Lists in Sage periodically
- Reconcile collections / deliveries and raise credits as needed
- Dealing with customers invoice/delivery queries over the telephone professionally and efficiently
- Liaising with customers in writing when necessary (by letter, or e-mail)
- Communicate effectively with all departments and to work effectively with the other members of the Finance team
- Complete invoicing via client portals as required
- Provide holiday cover for other roles within the operation to maintain administrative support to critical business activities
- Opening and distributing post
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Person Specification
- Experience in a similar role (preferable)
- Experience of Sage 200 (advantageous) and/ or similar systems
- Resilient & robust personality, able to resolve problems and meet deadlines with an eye for detail
- Self-starter and able to prioritise own workload and proactively provides data as needed
- Demonstrate exceptional organisational skills and the ability to work efficiently in a fast-paced environment
- Actively participates in team working to ensure organisational and team goals are effectively met
- Supports colleagues by responding effectively and efficiently to requests for help & information
- Sets challenging personal standards in the form of clear goals and aligns job objectives to the requirements of the business
- Seeks feedback and, where appropriate, gives feedback constructively
- Is aware of best practice in area of expertise and works towards this by demonstrating, applying and sharing knowledge
- Builds trust and develops a reputation for reliability by following through with actions as agreed
- Strong oral and written communication skills are essential
- Questions, and where appropriate, challenges the status quo to ensure continuous improvement
- Strong Microsoft Office skills, especially: MS EXCEL, MS WORD and MS OUTLOOK
The above is a broad outline of duties of an Accounts Assistant, however from time to time the jobholder may be required to complete tasks that have not been specifically detailed above but are necessary in order to meet the requirements of the business.
Reports To
Operations Manager
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
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When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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