Meri Meri
Account Assistant
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Account Assistant
Status: Full-time
Location: Cheltenham, Gloucestershire (hybrid working)
We are seeking a proactive Account Assistant to support our wholesalers, distributors and sales rep groups. This role is focused on helping to coordinate day-to-day account activity, providing reliable administrative support and assisting the Sales Manager.
Key Responsibilities
- Support day-to-day tasks with helping to respond to queries and share information as needed.
- Assist with preparing sales materials, product information, samples, price lists, and account updates.
- Support the sales team with reporting, tracking orders and following up on outstanding information.
- Work with internal teams including Customer Service and Finance to help ensure smooth account support.
- Help resolve basic account queries by gathering information, escalating issues where needed and keeping customers updated.
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Skills & Experience
- Experience in customer service, sales support, administration or a similar office-based role would be helpful.
- Clear communication skills and a helpful, friendly approach when working with customers and colleagues.
- Good attention to detail and confidence working with information, documents and internal systems.
- Organised and able to manage day-to-day tasks, follow-ups and deadlines with support from the team.
- Effective listener who can understand and appropriately to customer needs
- Comfortable using Microsoft Office and experience with order systems would be an advantage but is not essential.
- Ability to work independently and as a team
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If you’re organised, enthusiastic, and keen to build your experience in sales support, we’d love to hear from you. Send your CV and covering letter to recruitment@merimeri.com When applying, please include “Account Assistant” in the email subject line.
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