Computershare
Account Associate
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Location: Bristol (Hybrid)
In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
Computershare Corporate Trust is a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, governments, and institutions. We offer a wide range of services that fulfil our clients' needs with a best-in-class reputation built on our high-touch approach to client service. We are looking for people to join us and be a part of our exciting future as one of the top corporate trust firms around the globe.
Computershare views the United Kingdom as a vital corporate trust market and natural location to expand our corporate trust services based on current client needs and continuity driven by other existing Computershare UK-based business lines. Establishing the Bristol branch and Authorized Payment entities will enable Computershare to deliver core trustee and agency services in the UK.
A role you will love
As Account Associate you will work directly with relationship & account managers in administering the day-to-day business tasks for the most complex and non-routine portfolio of accounts. This role independently handles the ongoing tasks and projects of the accounts and assists in proactively handling and resolving customer requests.
This role collaborates with a multitude of internal and external partners to administer deals in accordance with governing documents and implement risk-compliant solutions within agreed timeframes and quality standards.
Key responsibilities
- Administer day-to-day business tasks for the most complex and non-routine portfolio of accounts, while maintaining high-quality work under pressure with precision and reduced error rates.
- Assist relationship/account managers in proactively handling and resolving customer requests and problems to meet critical deadlines.
- Demonstrate ability to independently resolve operational exceptions in accordance with departmental procedures, as well as communicate and escalate issues appropriately.
- Review, interpret, and comprehend complex legal documents for accuracy and ensure accounts are managed according to policies, procedures, and regulations.
- Provide guidance and training to more junior associates, as well as assist with onboarding new hires.
- Build and maintain relationships with clients.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What will you bring to the role?
As you’ve probably gathered by now, we are looking for somebody with a strong background in building customer relationships, who can meet critical deadlines on moderately complex accounts. You will possess the ability to collaborate with various stakeholders to achieve client and internal business support success.
Other key skills required for the role include:
- Experience in Corporate Trust, custody, legal, corporate finance, or other applicable financial services industry experience.
- Previous work experience in servicing customer relationships and strong customer orientation.
- Ability to interpret and comprehend complex legal documents.
- PC literate and have a strong math aptitude.
- Strong organizational skills, ability to meet critical deadlines, and work well under pressure.
- Strong written and verbal communication skills.
- Ability to communicate and escalate issues.
- Exercises independent judgment to identify and resolve problems and escalate as appropriate.
- Ability to mentor more junior associates.
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
A company to be proud of
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
We're a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, and governments and institutions. Our organization offers a broad range of services with a best-in-class reputation built on our high-touch approach to client service. We're looking for people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location