THE PLUMBING DISTRIBUTION COMPANY LTD
Account Development Executive
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Account Development Manager – Plumbing Distribution
Location
Chelmsford, Essex
Reporting to
Sales Director
Contract
Permanent, Full-Time
Hours
Monday to Friday, 9:00am – 5:00pm
Why Join The Plumbing Distribution Company Ltd?
The Plumbing Distribution Company Ltd is a growing and ambitious distributor serving plumbers' merchants and trade customers throughout the UK. We pride ourselves on delivering exceptional customer service, building long-term partnerships, and helping our customers grow their businesses.
As part of our continued expansion, we are looking for an ambitious and commercially minded Account Development Manager to join our team in Chelmsford.
This is an excellent opportunity to inherit an established customer base, drive account growth, and significantly increase your earnings through a transparent and rewarding bonus structure.
The Opportunity
We are seeking a motivated sales professional who enjoys building customer relationships, identifying opportunities, and delivering results.
You will be responsible for:
- Managing and developing an existing portfolio of plumbers' merchants and trade customers
- Proactively generating additional business through account development, customer retention, reactivation of dormant accounts, and new business opportunities
This is not simply an order-processing role. We are looking for someone who can actively influence customer spend, identify opportunities across our product range, and contribute directly to the company's sales growth objectives.
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Working closely with customers, suppliers, and colleagues across the business, you will play a key role in strengthening customer relationships and increasing revenue.
Key Responsibilities
- Manage and develop an established portfolio of plumbers' merchants and trade customers
- Achieve and exceed monthly sales and account growth targets
- Handle inbound sales enquiries via telephone and email
- Proactively contact existing, dormant, and prospective customers to generate additional business
- Build strong long-term relationships with key customer accounts
- Increase customer spend through upselling and cross-selling opportunities
- Prepare quotations and follow up opportunities to maximise conversion rates
- Manage the full sales process from enquiry through to order completion
- Identify and secure new merchant and trade accounts
- Reactivate lapsed accounts and develop underperforming accounts
- Work closely with Operations and Logistics teams to ensure exceptional customer service
- Maintain accurate CRM records and customer information
- Provide regular updates on sales activity, opportunities, and account performance
What We're Looking For
- Proven experience in internal sales, account management, business development, telesales, or B2B sales
- Experience within plumbing, heating, merchanting, construction products, or trade distribution is highly desirable
- A confident and professional telephone manner
- Excellent communication and relationship-building skills
- Strong commercial awareness and a genuine passion for sales
- Ability to identify opportunities and convert them into profitable business
- Highly organised with excellent attention to detail
- Comfortable using CRM systems and Microsoft Office applications
- Self-motivated, target-driven, and eager to succeed
- Positive attitude and strong team ethic
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What We Offer
- Uncapped monthly performance bonus
- Realistic On-Target Earnings
- Existing customer portfolio provided
- Clear and achievable sales targets
- Performance-led culture that rewards results
- Supportive management team and collaborative working environment
- Genuine career progression opportunities
- Monday to Friday working hours
- Long-term opportunity within a growing business
Why This Role?
This is a fantastic opportunity for an ambitious sales professional who wants more than just an internal sales role. You'll have the autonomy to develop customer relationships, the support to succeed, and the opportunity to make a genuine impact on a growing business while being rewarded for your performance.
If you're motivated by sales, relationship building, and earning potential, we'd love to hear from you.
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