REM Associates Ltd
Account Director
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Company Description
REM Associates Ltd is a specialist executive search and e-fulfilment growth partner serving blue-chip companies, global brands, and leading 3PL providers across the UK and internationally. With over 50 years of combined experience, the firm focuses on logistics and supply chain leadership, placing senior professionals who drive operational excellence and commercial growth. Beyond recruitment, REM Associates helps organisations maximise warehouse capacity, increase utilisation, and secure new contracts by connecting brands with scalable fulfilment partners. By understanding both the leadership requirements and commercial strategy of the supply chain, the company delivers measurable impact for 3PLs, brands, and businesses seeking proven supply chain expertise. REM Associates is committed to building and scaling logistics businesses through tailored advisory and talent solutions.
Role Description
The Account Director is a full-time, on-site role based in Oxford, responsible for leading key client relationships and driving commercial growth across logistics and 3PL accounts. Day-to-day, the Account Director will:
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- Manage a portfolio of strategic clients
- Oversee service delivery
- Ensure that recruitment and e-fulfilment growth solutions meet client objectives
- Coordinate project plans
- Align internal teams and external stakeholders
- Track performance against agreed KPIs and contractual commitments
- Lead and mentor team members
- Support business development activities
- Prepare proposals and presentations
- Contribute to long-term account plans
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Regular responsibilities include:
- Attending client meetings
- Identifying upsell and cross-sell opportunities
- Resolving issues promptly
- Providing market insights related to supply chain and logistics
Qualifications
- Strong account management skills, with experience overseeing key client relationships and delivering high-quality service.
- Demonstrated team management and team leadership abilities, including mentoring, performance oversight, and collaborative working.
- Proven sales experience, with a track record of achieving revenue targets and identifying growth opportunities within existing accounts.
- Solid project management skills, including planning, coordination, timeline management, and risk mitigation.
- Background in logistics, supply chain, 3PL, or related sectors is highly beneficial.
- Excellent communication, negotiation, and stakeholder management skills, with the ability to build trust at senior levels.
- Analytical and commercially focused mindset, comfortable working with data, KPIs, and performance metrics.
- Bachelor’s degree in business, supply chain, or a related field, or equivalent professional experience.
- Comfortable working on-site in Oxford and collaborating across cross-functional teams.
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