Invictus Group
Account Director
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Account Director – Building Services
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Location: Central London
Salary: Up to £90,000 + package
We are currently seeking an experienced Account Director with a strong building services and engineering background to lead a key facilities management contract in Central London.
This is a senior client-facing position with responsibility for overall contract performance, operational delivery, commercial management, and client relationships.
Key Responsibilities
- Provide strategic and operational leadership across a major building services / facilities management contract.
- Take overall responsibility for contract performance, service delivery, KPIs, SLAs, compliance, and customer satisfaction.
- Lead and develop engineering and facilities management teams, ensuring high standards of operational performance.
- Build and maintain strong relationships with senior client stakeholders.
- Oversee budgets, P&L performance, commercial management, and contract profitability.
- Identify opportunities for contract growth, additional services, projects, and continuous improvement.
- Ensure effective management of planned and reactive maintenance, statutory compliance, and critical engineering systems.
- Lead performance reviews and present operational and commercial information to senior stakeholders.
- Manage subcontractors and supply-chain partners to ensure consistent service delivery.
- Drive a strong culture of health & safety, compliance, engineering excellence, and continuous improvement.
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About You
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- Strong background in building services, engineering, or facilities management.
- Previous experience in a senior contract, account, or operational management position.
- Proven experience managing client relationships and large engineering/FM teams.
- Strong commercial and financial awareness, including experience managing budgets and contract performance.
- Excellent communication, leadership, and stakeholder management skills.
- Relevant engineering or facilities management qualification is desirable.
Salary: Up to £90,000 + benefits/package
Location: Central London
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