PRS
Account Director
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Account Director - Technical Facilities Management
Location: Battersea, London
Contract: Major Global Technology Client
Portfolio: Approximately 30 commercial buildings
Employment Type: Full-Time
About the Role
An exciting opportunity has arisen for an experienced Account Director to take overall responsibility for the delivery of technical facilities management and maintenance services across a prestigious portfolio of approximately 30 buildings in Battersea, London.
The role will sit at the senior leadership level of the account, providing strategic and operational direction across planned preventative maintenance, reactive maintenance, statutory compliance, engineering operations, subcontractor management, health & safety, and commercial performance.
You will be responsible for maintaining a first-class service to a major global technology client, ensuring all buildings, critical systems, and assets are maintained to the highest standards while consistently achieving contractual KPIs and SLAs.
Key Responsibilities
- Take overall accountability for the successful delivery of the hard services and maintenance contract across a 30-building portfolio.
- Lead and develop a large multi-disciplinary engineering and facilities management team.
- Ensure all PPM, reactive maintenance, and statutory compliance requirements are delivered on time and to the required standards.
- Maintain strong oversight of building performance, asset condition, and maintenance strategies.
- Ensure all contractual KPIs, SLAs, and performance targets are consistently achieved or exceeded.
- Act as the senior escalation point for the client across operational, technical, and service-related matters.
- Develop and maintain a strong strategic relationship with senior client stakeholders.
- Take ownership of the account's P&L, forecasting, budgets, cost control, and commercial performance.
- Identify opportunities for additional works, projects, lifecycle investment, and service improvements.
- Manage and govern specialist subcontractors and suppliers, ensuring performance, compliance, and value for money.
- Ensure all maintenance activities are delivered in accordance with health & safety legislation, company procedures, and client requirements.
- Lead regular contract performance reviews, producing and presenting operational, financial, and technical reports.
- Drive continuous improvement across the estate, identifying opportunities to improve reliability, efficiency, and customer experience.
- Ensure appropriate engineering resource levels, succession planning, training, and development across the account.
- Support incident management and provide senior leadership during critical failures, emergencies, and operational issues.
- Work closely with technical teams to ensure key building systems are maintained and risks are proactively managed.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Technical Environment
The successful candidate will have a strong understanding of technical building services and maintenance, potentially including:
- HVAC & air-conditioning
- BMS / Building Controls
- Electrical distribution
- LV/HV systems
- Generators and UPS
- Mechanical plant
- Life safety systems
- Water systems
- Building fabric
- Planned and reactive maintenance
- Statutory compliance
- Asset management and lifecycle planning
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Candidate Requirements
- Proven experience operating at Account Director, Account Manager, Contract Director, or Senior Contract Manager level within a technical FM environment.
- Strong background in hard services / engineering maintenance.
- Experience managing complex, multi-site, or large-scale commercial estates.
- Proven leadership experience managing sizeable engineering and operational teams.
- Strong understanding of PPM, reactive maintenance, and statutory compliance.
- Commercially astute with experience managing P&L, budgets, forecasting, and contract performance.
- Strong client and senior stakeholder management skills.
- Experience managing subcontractors, suppliers, and specialist service providers.
- Strong understanding of health & safety and QHSE requirements.
- Excellent communication, leadership, and presentation skills.
- Technical qualification such as HNC, HND, BTEC, Degree, or equivalent in Mechanical, Electrical, Building Services, or Facilities Management would be advantageous.
The Opportunity
This is a high-profile senior FM position, offering the opportunity to take ownership of a significant London portfolio for a globally recognized technology organization.
The successful candidate will play a key role in operational excellence, engineering performance, client satisfaction, and the ongoing development of the account.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location