Invictus Group
Account Director
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National Account Director
The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
Permanent Role | UK National | Up to £100,000 + Package
Responsibilities
- Lead the strategic and operational delivery of a large national integrated Facilities Management contract
- Provide leadership across multiple sites, ensuring consistent delivery of both Hard and Soft FM services
- Develop and maintain strong executive-level relationships with key client stakeholders across the UK
- Drive operational excellence, commercial performance, and continuous improvement initiatives
- Ensure contractual compliance, governance, and achievement of all KPIs and SLAs
- Lead, coach, and develop regional operational teams to deliver exceptional service standards
- Identify opportunities for business growth, innovation, and added value throughout the contract lifecycle
- Take full P&L responsibility, ensuring financial targets and profitability are achieved
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What We're Looking For
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Your very own career expert that helps elevate your application to the next level.
- Proven experience operating as a National Account Director, Account Director, or Senior Operations Director within Facilities Management
- Strong background managing integrated FM services across both Hard and Soft FM disciplines
- Demonstrable experience managing complex, multi-site national FM contracts
- Commercially astute with full P&L management experience and a track record of delivering financial performance
- Exceptional client relationship and stakeholder management skills at executive level
- Strong leadership capability with experience managing geographically dispersed teams
- Excellent communication, negotiation, and strategic planning skills
- Full UK driving licence and willingness to travel nationally
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