KMK Recruitment
Account Director
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ACCOUNT DIRECTOR – B2B SOCIAL & DIGITAL
London | Hybrid | £DOE | IMMEDIATE START REQUIRED | DEDICATED SOCIAL / CREATIVE BACKGROUND
Are you an experienced Account Director who loves building strong client relationships, shaping strategy and turning great ideas into impactful work?
We’re working with an award-winning social media and digital agency that partners with some of the world’s leading brands across sectors including sustainability, chemicals, food services, infrastructure, finance and travel.
The team is a brilliant mix of strategists, creatives, account managers, media specialists and digital experts, all united by one goal: creating work that genuinely earns people's attention on social media.
They’re now looking for an experienced Account Director to join their London team and take the lead across a portfolio of exciting B2B clients.
THE ROLE
Reporting into the Head of B2B, you’ll be responsible for building trusted senior client relationships, driving account growth and providing strategic counsel across a range of integrated marketing programmes.
You’ll be much more than the person managing the day-to-day account. This is a role for someone who enjoys getting under the skin of a client’s business, spotting opportunities and bringing confident, informed thinking to the table.
You’ll work across social, content, digital, influencer and wider integrated campaigns, leading projects from initial brief through to delivery and evaluation. You’ll also have ownership of the commercial side of your accounts, including forecasting, scoping, estimating and invoicing.
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WHAT YOU’LL BE DOING
- Lead day-to-day relationships across a portfolio of B2B client accounts, including senior Director and VP-level stakeholders.
- Build trusted, long-term client partnerships and become a genuine strategic adviser.
- Lead integrated social, content, influencer and digital workstreams from brief through to execution.
- Contribute confidently to B2B marketing strategy rather than simply managing delivery.
- Identify opportunities to grow accounts, expand services and increase revenue.
- Lead content strategy, ensuring social, web and wider content activity works together as a cohesive ecosystem.
- Oversee resource planning across creative, strategy and account teams.
- Own the briefing process and ensure projects are delivered efficiently and to a high standard.
- Identify opportunities to improve processes, systems and ways of working.
- Own account financials, including forecasting, scoping, estimating and invoicing.
- Bring strategy and creative teams together during the conceptual stages of campaigns.
- Line manage and develop an Account Manager, providing coaching, feedback and support.
ABOUT YOU
We’re looking for someone with:
- 3+ years’ experience in a client-facing agency environment, ideally with strong B2B experience.
- A proven ability to build relationships with senior stakeholders and become a trusted client partner.
- Experience across social and digital channels, including organic and paid social, web content and influencer activity.
- Experience managing multidisciplinary agency teams and internal briefing/resource processes.
- Strong commercial understanding, including forecasting, scoping, estimating and financial management.
- Excellent communication and influencing skills, with the confidence to work with C-suite and global stakeholders.
- Exceptional organisation skills and the ability to juggle multiple workstreams without losing sight of quality or detail.
- A genuine interest in B2B marketing and digital, with the ability to contribute to strategic conversations.
- Experience mentoring or line managing junior team members.
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WHAT’S ON OFFER?
As well as the opportunity to join a collaborative, creative and ambitious agency, you’ll receive:
- Unlimited paid annual leave
- Free breakfast in the office
- Auto-enrolment pension with up to 8% employer contribution
- Regular socials and team-building events
- Annual salary reviews and quarterly performance reviews
- Choice of Apple MacBook Pro or PC
- Hybrid working – at least 2 days per week in the London office, with the remainder working remotely within the UK
If you’re an Account Director with strong B2B agency experience, enjoy being genuinely close to your clients and want a role where you can combine strategy, creativity, relationship-building and commercial growth, we’d love to hear from you.
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