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Account Director (commercial) - Logistics sector
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Senior Account Management Role
A senior account management role to accelerate growth in the Group's priority accounts. Focused on new business to existing and new target clients you'll oversee the day-to-day management of key client relationships within the transport and distribution industry.
Client Details
My client are one of the UK's leading brands who continue to go from strength to strength, delivering exceptional customer delivery.
Description
- Oversee and act as a strategic development lead of my clients key strategic accounts (Existing and New).
- Drive customer engagement activities to deepen relationships
- Conduct regular meetings and business reviews
- Act as the primary escalation point for significant issues of central accounts
- Develop account strategy focused on (long-term) growth across the group
- Develop comprehensive account plans with clear growth initiatives
- Proactively identify customers' needs through deep understanding of their supply chain
- Encourage upselling and cross-selling through a trusted advisory role
- Track key account performance metrics and provide visibility to leadership
- Collaborate with BD Excellence/ Bid Management Team to set the group BD strategy
- Own and manage strategic central key accounts, ensuring growth, contract adherence, and partnership development
- Lead cross-functional teams to ensure successful solution development, negotiation, and implementation for complex customers, with cross-BU demands
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Profile
- Extensive experience in key account management - a track record of hunting/ identifying supply chain opportunities from concept/ tender through to successful implementation
- Strong relationship-building skills with executive-level stakeholders within strategic customer organisations - possess a clear understanding of supply chains
- Proven strategic planning and account management - Excellent commercial acumen, problem solving and experience in producing comprehensive solution responses
- Consistent record of meeting growth objectives and KPI
- Sector expertise in the identified sector - Evidence of thought leadership
- Demonstrated leadership and team management skills - ability to work across the business and sell internally
- Ability to lead multiple opportunities at a time.
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Job Offer
- Competitive market salary and benefits
- To be part of a newly created structure and help shape the future of my clients customer strategy.
Desired Skills and Experience
- New business development
- Key account management
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