Experian
Account Director - Financial Services
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Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job Description
We are looking for an experienced Account Director to join our Financial Services team in GTM and manage key client accounts, driving client satisfaction, and ensuring the successful delivery of solutions. You will develop strategic account plans, identifying growth opportunities, and collaborating with internal teams, such as product development and marketing, to develop and deliver customized solutions to meet client needs and achieve revenue targets.
Responsibilities
- Revenue Generation: Achieve overall business goals and objectives to maximize revenue growth and future opportunities.
- Client Relationship Management: Develop and maintain strong relationships with key clients to understand their needs and objectives. Be the primary contact for assigned accounts, ensuring client satisfaction and loyalty. Conduct regular client meetings to review performance, address concerns, and explore new opportunities.
- Account Planning and Growth: Develop strategic account plans to achieve revenue targets and drive client growth. Uncover and lead opportunities for upselling and cross-selling software and platform solutions. Collaborate with clients to align solutions with their business strategies and objectives.
- Market and Client Analysis: Conduct market analysis to stay informed about industry trends and competitive dynamics. Monitor client industries to anticipate changes and adapt strategies accordingly. Analyse client data to identify growth opportunities and potential risks.
- Communication and Reporting: Maintain clear and effective communication with internal and external stakeholders. Prepare and deliver presentations, proposals, and reports to clients and senior management. Provide regular updates on account status, progress, and growth metrics to senior leadership.
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Qualifications
- Expertise in selling platform and software solutions to financial / banking clients, combined with experience identifying opportunities for new business, upselling, and cross-selling.
- Experience and understanding of banking / financial services, their business and operational challenges, and current / future market dynamics.
- Strategic Planning: Ability to develop and implement growth strategies tailored to client needs.
- Client Relationship Management and Customer Centric Approach: Expertise in building and maintaining strong senior-level client relationships and understanding client needs.
- Technical Knowledge: Understanding of Experian's software and platform offerings to communicate value propositions and solutions.
- Market Analysis: Capability to analyse market trends and competitors to identify new opportunities for growth.
- Collaboration: Effective collaboration with internal teams (e.g., sales, marketing, product development) to ensure cohesive strategy and execution.
- Experience and training in a recognized sales methodology such as Miller-Heiman, SPIN.
- Proven experience in managing virtual teams to deliver and achieve targets.
- Strong track record of regularly achieving sales targets.
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Additional Information
Benefits package includes:
- Hybrid working
- Great compensation package and uncapped commission
- Core benefits include Pension, Bupa healthcare, Sharesave Scheme, and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive, and purpose-driven culture is multi-award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorized channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers
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Employee Status: Regular
Role Type: Hybrid
Department: Sales & Business Development
Schedule: Full Time
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