Digitas UK
Account Director
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Account Director (FTC 9–12 Months) | Digitas | Client Services
We are hiring an Account Director to join Digitas on a 9–12 month fixed-term contract. This is a fantastic opportunity for a client-focused leader who thrives in complex digital environments and enjoys building trusted partnerships that deliver meaningful results.
Working with a major organisation in the telecommunications sector, you'll help shape and deliver large-scale digital and platform experiences, acting as the bridge between clients and multidisciplinary teams across strategy, experience design, technology, data, and delivery. This role is perfect for someone who loves being close to clients, brings energy and momentum to programmes of work, and can quickly build confidence across a wide range of stakeholders.
What you'll be doing
- Lead senior client relationships, acting as a trusted advisor across digital, platform, and website initiatives.
- Drive strategic account growth by identifying opportunities to deepen partnerships and create additional value for clients.
- Navigate complex organisational structures, aligning multiple stakeholder groups around shared objectives and outcomes.
- Partner closely with strategy, experience, technology, delivery, and creative teams to ensure seamless project execution.
- Build trust quickly with client teams through strong communication, transparency, and consistent delivery excellence.
- Facilitate key client workshops, programme discussions, and governance forums, ensuring clear decision-making and momentum.
- Champion the client internally, ensuring teams remain focused on delivering impactful, user-centred digital experiences.
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Skills we're looking for
- Significant experience in an Account Director or senior client services role within a digital, experience, technology, or integrated agency environment.
- Strong understanding of digital platforms, website programmes, customer experience ecosystems, and ongoing digital transformation initiatives.
- Proven ability to manage complex stakeholder landscapes and build credibility with senior decision-makers.
- Excellent relationship-building skills, with a natural ability to establish trust and influence quickly.
- Commercially aware, with experience managing account growth, forecasting, and client investment discussions.
- A proactive and organised approach, bringing focus, momentum, and clarity to complex programmes of work.
- Collaborative leadership style with a genuine passion for spending time with clients and helping them achieve their business goals.
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Why Digitas?
At Digitas, we create connected experiences where creativity, technology, data, and strategy come together to solve real business challenges. As part of Publicis Groupe, you'll work alongside specialists from across a diverse network of agencies and disciplines, helping some of the world's leading brands navigate complex digital opportunities. We value curiosity, collaboration, and ambition, giving our people the freedom to make an impact while continuing to learn and grow.
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