Account Executive

Who are we?

Howden is a global insurance group with employee ownership at its heart. We're experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees and spanning 56 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.

Why work at Howden?

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Role

In this role, you will work closely with clients, insurers and internal teams to deliver exceptional service, manage renewal and new business activity, prepare high-quality market documentation, and identify opportunities to develop business and enhance our offering. The successful candidate will be an organised and collaborative individual with strong communication skills, commercial awareness, and the ability to thrive in a fast-paced environment.

Whilst insurance experience would be beneficial, it is not essential. We are also keen to hear from candidates with construction industry experience who are looking to develop a career in insurance, with full training and support provided to build the technical knowledge required for the role.

What you’ll do

• Proactively manage and respond to day-to-day client enquiries, escalating where appropriate.
• Finalise renewal questionnaires and underwriting submissions.
• Develop and maintain strong relationships with clients and market contacts.
• Create and implement a structured and organised market approach strategy.
• Coordinate and manage relationships with other service providers across Howden.
• Attend and contribute to UKC team meetings.
• Complete all required risk reduction modules and mandated CPD hours.
• Achieve annual Workday goals and objectives.
• Maintain accurate records and ensure all documentation is completed to a high standard and peer reviewed.
• Develop a detailed knowledge of UKC insurance products and the UKC value proposition.
• Build a strong understanding of the UKC USP and how it differentiates the business in the market.
• Attend industry events, seminars, training sessions, and Howden events, sharing key learnings with the team.
• Complete relevant industry qualifications and maintain professional development.
• Manage Account Handlers to ensure documentation is prepared and delivered in a timely manner.
• Finalise MRC documents, endorsements, and policy amendments.
• Complete Renewal Strategy reports, Renewal Quote reports, and compliance documentation.
• Review and approve insurer-issued documentation prior to issuance.
• Execute policy amendments and endorsements accurately and efficiently.
• Oversee Account Handlers and delegate workloads as required.
• Monitor workflow progress to ensure timely processing and delivery of client documentation.
• Ensure client documentation is issued accurately and within agreed timeframes.