OPEN Health
Account Executive
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Reports to Account Director
Job Summary
As an Account Executive, you will be involved at every stage, from pitch to delivery.
Essential Duties & Responsibilities
You will be expected to provide support for the day-to-day running of various accounts which will include:
- Coordinating status update meetings
- Coordinating development of weekly status reports
- Development of client contact reports
- Financial management across accounts
- General administration
- Liaison with creative and science writing teams
- Client liaison
Account Responsibilities
Client management
- Contact via email; face-to-face contact as and when required
- Ask questions and seek guidance from line manager on the first draft of client communications, i.e. status reports, contact reports, emails
Project management
- Check copy and coordinate sign off
- Brief studio with amends
- Support projects
- Set up kick-off meetings and client status reports
- Attend ZINC training
Taking ownership
- With direction, take ownership of elements of a project and be responsible for its delivery
- Actively support other members of the team
- Seek out opportunities for own development, e.g. attend training, read daily health/pharma news alerts, read industry publications
- Attend ABPI, Bribery Act and Good Publications Practice training
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Financial management
- Draft financial paperwork, e.g. invoices, estimates
- Calculate time spent on a project and understand the importance for keeping accurate timesheets
- Understand the hours related to the job
- Get quotes from third-party suppliers
Developing new business
- Perform desk research in support of new business
- Liaise on cross group projects
Team working
- Buddy other AEs
- Constantly seek opportunities to help team members
- Get to know the Medical Writers on the accounts and seek an understanding of their role and needs
- Adhere to the Open Health Medical Communications processes and identify areas for refinement/improvement
- Meet with ‘Meeting & Events’ and ensure clarity on their processes
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Technical Ability
- Develop a clear understanding of the disease area associated with each account
Writing
- Develop first drafts of contact reports, weekly situation reports, agency status reports, day-to-day correspondence
- Demonstrate a meticulous eye when checking copy/proofs
Overall
- Develop an understanding of the decision-making process and the ability to work under pressure.
- Develop maturity and judgement to be able to recognise when there is a problem or error and to handle it openly and effectively.
Experience, Skills, and Qualifications
- Degree Educated within a scientific discipline (or equivalent)
- Ability to multitask and prioritise; excellent time management skills
- Excellent written and verbal communication and interpersonal skills; Excellent attention to detail
- Able to work independently and as part of a team
- Work within the OPEN Health values at all times
- Competent in using Microsoft Word, PowerPoint, Excel and Outlook
Travel Requirements
As required by business needs
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