Campfire
Account Executive
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Location: Salford Quays, Manchester
Working Hours: 42.5 hours per week, Monday to Friday
Company Overview
Campfire is an award-winning Social first digital agency, founded on values of Honesty & Integrity, Exceeding Expectations and First Principle Thinking. Holding some of the world’s leading brands on our client roster, we pride ourselves on innovating and creating performance driving firsts for our clients.
We believe in meritocracy. If you want to work for an agency who will invest in you and your career, Campfire is the right place for those willing to step up and deliver as part of the team and for our clients. With quarterly PDPs rather than annual, your career can move as quickly as you do.
Position Overview
The Account Executive at Campfire plays a supportive role in the Client Services team. This position is key to ensuring responsive, accurate, and efficient communication and project support. You will work under the direction of Account Managers, focusing on tasks, goals, and deadlines, particularly in hands-on report creation and day-to-day client servicing.
In this role, adaptability, responsiveness, and attention to detail are crucial. You should be proactive in learning and applying new knowledge, showing initiative in all tasks. Effective communication and teamwork skills are essential, as is the ability to follow direction and contribute positively to the team's goals.
What are the key responsibilities for the role?
Support and Responsiveness:
- Provide responsive and accurate support to the Client Services team, especially Account Managers.
- Assist in the execution of tasks and goals as directed, ensuring timely completion.
- Using your initiative and proactiveness to support more senior team members.
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Report Creation and Data Handling:
- Take a hands-on approach in creating and compiling client reports.
- Manage data accurately, ensuring all information is up-to-date and relevant.
Communication and Client Relationship Building:
- Assist in client communications, ensuring clarity and promptness in responses.
- Support project coordination, helping manage timelines and internal stakeholder involvement.
- Communicate effectively, proactively and promptly with clients, demonstrating professionalism and expertise.
What do we expect from our team?
At Campfire we are committed to providing all our campers with a healthy, safe and supported work environment, where everyone is able to be themselves, work freely and express their creative passion. We do ask that in order for us to do so, you comply with our behaviour expectations.
Our values?
Campfire share their values, not as words on a wall but as something we naturally live and breathe every single day, and as part of our recruitment process we will ask specific questions around culture to ensure all new campers are aligned with our three core values: Clarity, Honesty & Integrity | Exceeding Expectations | First-Principle Thinking
What do we offer our team?
- 25 days annual leave, plus Bank Holidays, christmas shutdown, the day for your birthday
- Loyalty Holidays (accrue 1 extra day per anniversary year up to 5 extra days)
- X2 wellness days or £100 allowance
- Hybrid working (2 days in the office, three days from home)
- Flexi-hours, our full hours are 9-5:30, but core hours are 10-4:00, the remaining hours outside of this (if you're an early bird or night owl) are up to you to decide when to work
- Discretionary Bonus (this will be part fixed salary % and part flexi % based on performance metrics - all bonuses are subject to business performance)
- Monthly Campfire value awards
- Free fruit, snacks and plenty of beverages to keep you full for the day
- Regular social events including the big summer and christmas parties
- Enhanced maternity, paternity, adoption leave, shared parental and fertility journey support policies
- Enhanced company sick pay
- Employee assistance programme - with access 24hrs a day on an array of topics that you may benefit from seeking additional support.
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Equal Opportunities Statement
Campfire believes that everyone should be treated with respect and dignity, and that’s why we embrace equity as part of our values. We strive to prevent discrimination in all aspects of the employee cycle, in particular in the recruitment process. We understand that no “one size fits all” and we are committed to ensuring everyone feels welcome, at ease and supported.
Disability Confident Employer
At Campfire, we are proud to be a Disability Confident Employer. We are committed to creating an inclusive and supportive workplace where everyone can thrive, regardless of disability or long-term health condition.
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