Rationale
Account Executive
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
COMPANY DESCRIPTION
We create impact
At Rationale, we create impact by making the complex compelling. We are a strategic brand and content agency supporting clients in regulated markets to define, articulate and amplify what matters most to their audiences. We solve challenges with robust, strategic thinking. We’re relentlessly focused on results. And we’re creative with good reason.
Impact is fundamental to our agency culture as a certified BCorp. We have an emphasis on training and development, team empowerment, and creative expression. We work with people who live our core principles: who are in it for the long-term; who find a way; who have high standards; and who have fun.
Every agency says they are doing things differently. So we won’t say that. But we are absolutely driven to make a difference.
Rowan Morrison, Managing Director
Svein Clouston, Managing Director
Our Principles
We’re in it for the long-term
We’re focused on the sustainable, strategic growth of Rationale and the related development of our people. Thinking long-term is fundamental to the ongoing stability of our business and is what allows us to make the most impact for our team, for our clients, and for the wider world.
This approach underpins everything we do in terms of our decision-making - and it also applies to how we cultivate lasting, supportive relationships with clients, partner organisations, and suppliers.
We’re building something strong at Rationale - something that will endure, and something of which we can all be proud.
We find a way
Rationale is made up of a talented and unique team of tenacious problem-solvers who are curious about uncovering what’s possible.
No matter how complicated the ask, we will do our best to find a way to make it happen.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
We deliver on our promises at Rationale by being considerate and proactive, not only in how we approach our work, but in how we treat and respect each other’s needs at work.
We have high standards
Rationale’s success comes from having a happy and fulfilled team of people who are trusted and empowered to do their jobs well.
In doing this, we hold ourselves and each other accountable to the highest standards of quality, relevance, and creativity in every single piece of work that leaves the agency.
Keeping this aim front-of-mind results in a value exchange - our people drive the success of our business and this feeds back into each individual’s personal and professional growth.
We have fun
Work is where we spend most of our time, so why shouldn’t it be fun? While we take our work very seriously, we don’t take ourselves too seriously.
We will always take time to lighten the load, to keep perspective, and to make each other - and our clients - feel relaxed, secure in expressing themselves and able to have a laugh.
ROLE DESCRIPTION
This is a full-time Account Executive role, located in lovely Leith. The position requires working with the client services team to develop client relationships, and support the delivery of creative and strategic projects. The role will involve working from the office a minimum of 3 days a week with the option to work from home 2 days a week.
Overall client servicing, satisfaction, and retention
- Build strong and enduring relationships with members of the client teams as a supporting point of contact
- Work with the team to:
- i) support the delivery of strategic content marketing solutions to clients
- ii) ensure Rationale solutions and service delivery achieves the highest levels of client satisfaction at all times
- Ensure regular flow of client status reporting, with timely submission of project estimates and schedule, status reports, and so on
- Pre-empt, troubleshoot, and flag any concerns regarding client dissatisfaction
- Support the team to grow and develop client accounts through proactive ideas and involvement in Client Development Planning.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Content quality assurance and relevance
- Develop delivery briefs and manage creative output. Support the team to critically appraise work before client review
- Working closely with the Strategy and Creative team, ensure strategic marketing objectives are being followed through from set-up into ongoing delivery of content - seeing that any developed brand narratives and the overall creative vision is not diluted over time
- ‘Hold’ the thread of the client’s brief into content assets we are delivering
- Responsible for Quality Assurance of assets being sent to the client from the agency
Workload management
- Ensure projects are delivered on brief, on time, and on budget
- Provide status reporting
- Monitor workflow across agency to ensure efficient delegation of projects
PERSONAL QUALITIES
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients
- Excellent project management skills, with an ability to work across multiple projects simultaneously and ensure timely completion
- The ability to quickly review, evaluate, and summarise information, with excellent attention to detail
- Strong problem-solving abilities and a strategic mindset
- Interest in the marketing and branding industry
- Knowledge of marketing and branding concepts
If you are interested, please send your CV and cover letter to rowan@wearerationale.com
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills