Serve First CX Limited
Account Executive
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Serve First
Serve First is dedicated to transforming businesses through exceptional customer experience. We don't just help companies gather feedback, we help them act on it. Our platform turns customer and employee data into AI-generated insights, ready-made action plans, and automated workflows, empowering frontline teams to respond faster, smarter, and more effectively.
We work with multi-site brands across hospitality, retail, leisure, and healthcare, helping them identify what to focus on first and guiding them through meaningful change. With built-in AI and our KnowledgeBase modules, our solutions ensure the next best actions are clear, achievable, and always connected to measurable outcomes.
The Role
As a high-performing Account Executive, you'll play a key role in our growth.
You will:
- Sell the full Serve First suite: customer satisfaction surveys & feedback solutions, mystery shopping, AI-powered feedback analytics, digital surveys, action planning tools, and advisory services
- Own the sales cycle from prospecting to close, with full autonomy
- Collaborate closely with the Chief Revenue Officer (CRO) on targeting and strategy
- Partner with the Head of Marketing to align campaigns and messaging
- Work hand-in-hand with our SDRs to convert inbound and outbound leads
- Engage senior stakeholders in Operations, Marketing, HR, and CX roles
- Drive revenue through consultative, solution-focused selling that delivers clear business impact
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About You
We're looking for someone who:
- Has at least 3 years of B2B sales experience (CX, SaaS, or consultancy sales preferred)
- Thrives in a consultative sales environment and excels with senior-level buyers
- Is motivated by value-driven conversations and solving real business problems
- Brings energy, independence, and commercial acumen to every deal
- Wants to play a part in shaping how customers experience transformation, not just reporting on it
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What We Offer
- Competitive base salary with aggressive, uncapped commission and generous benefits package
- Direct collaboration with the CRO and leadership team
- Flexible, hybrid working culture
- A chance to influence the commercial direction of a fast-growing CX company
- Access to innovative technology that changes how businesses take action on feedback
Ready to Make an Impact?
If you're excited by helping businesses move from analysis to action and want to sell tools that make a real difference - we'd love to hear from you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills