Firstup
Account Executive (London, England)
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Who We Are
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
Our employees are experts in the employee experience, workforce communications and technology. Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?
The Role
The Account Executive is responsible for winning new enterprise customers across an assigned UK territory. This is an opportunity for a high-performing, consultative seller with a proven track record of closing complex SaaS deals in the employee experience, workforce communications, HR technology or broader enterprise technology space. This role is office-based in London with flexible options.
Responsibilities
- Drive new business within our ideal customer profile through value-based selling and clear articulation of Firstup’s platform differentiation.
- Develop and execute a territory go-to-market strategy focused on enterprise organisations.
- Lead the full sales cycle, from initial discovery through contract negotiation and close.
- Build trusted relationships with senior business and technical stakeholders, including C-suite decision-makers.
- Orchestrate the right internal resources throughout the sales process, including solution consulting, technical validation, professional services and executive sponsors.
- Create compelling business cases and supporting materials that help prospects build internal alignment and progress through the buying cycle.
- Stay current on product capabilities and enhancements, delivering tailored platform demonstrations to prospective customers.
- Build, manage and progress a healthy pipeline of qualified enterprise opportunities.
- Apply MEDDPICC and Command of the Message to prepare strategically for customer conversations, advance opportunities and forecast accurately.
- Maintain accurate, timely customer and opportunity information in Salesforce and other relevant systems.
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Minimum Qualifications
- Bachelor’s degree in Business, Communications or a related discipline, or equivalent professional experience.
- 10+ years of consistently strong sales performance selling high-value SaaS solutions to complex business challenges within large enterprise organisations.
- Demonstrated success selling into the C-suite at FTSE 100/250 or similarly complex enterprise organisations.
- Proven experience managing lengthy, multi-stakeholder sales cycles and closing six- and seven-figure deals.
- Experience selling within enterprise technology, ideally employee experience, workforce communications, HR technology, collaboration or a related SaaS category.
- A consistent track record as a top performer who meets or exceeds quota.
- Highly competitive, self-motivated and resilient, with strong commercial judgement and a desire to win.
- Collaborative and resourceful team player with genuine curiosity and a consultative approach to solving customer problems.
- Ability to earn credibility and build trust with both technical and business decision-makers in a competitive market.
- Excellent organisation, prioritisation and forecasting skills in a fast-paced, high-growth environment.
- Willingness to travel up to 40% across the UK and occasionally internationally.
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Why Firstup?
Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome. If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit. We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally. Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
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