Account Executive

We're working with a fast-growing, technology-led B2B business that's investing heavily in its customer experience and operational teams. They're looking for an Account Executive to join their Manchester-based Transactions team, supporting the smooth and accurate delivery of customer orders from start to finish.

This is an ideal opportunity for someone early in their career who is highly organised, detail-focused and enjoys taking ownership. You don't need previous industry experience – what's important is your attitude, curiosity and willingness to learn.

Role Responsibilities

• Process and check customer orders, ensuring information is accurate and complete
• Manage the order-to-delivery journey, keeping track of progress and next steps
• Maintain accurate and up-to-date information across internal systems
• Identify missing or conflicting information and resolve issues before they impact the customer
• Work closely with Account Management, Operations and Production teams
• Keep actions moving and follow issues through to resolution
• Use technology and automated workflows effectively while applying good judgement when intervention is needed
• Manage multiple priorities while maintaining accuracy and deadlines