Consultative selling

• Conduct discovery with hotel owners, operators, management companies, and technology leaders to uncover operational challenges, business objectives, and guest experience priorities.
• Translate customer requirements into compelling business cases, showing how Fullsteam improves operational efficiency, guest experience, revenue, and technology consolidation.
• Partner with Sales Engineering and subject-matter experts to deliver tailored demonstrations, presentations, proposals, and RFP/RFI responses.
• Identify opportunities to introduce complementary Fullsteam solutions — particularly payments — across the guest journey.

Deal execution & closing

• Own the full sales cycle: initial engagement, discovery, solution evaluation, commercial negotiation, contracting, and handoff to Implementation and Customer Success.
• Build trusted relationships with key stakeholders, including ownership groups, executive leadership, operations, finance, IT, and revenue management.
• Consistently achieve or exceed monthly, quarterly, and annual new-logo revenue targets.

Market presence & insight

• Represent Fullsteam Hospitality at conferences, trade shows, industry associations, and customer meetings across the UK.
• Provide market intelligence and customer feedback to Sales Leadership, Marketing, and Product to shape our UK go-to-market strategy.
• Maintain accurate, timely CRM records covering activity, opportunity progression, pipeline coverage, and forecasts.

What You'll Bring

Required

• 5+ years of B2B technology or SaaS sales experience, ideally in hospitality, travel, or hotel technology.
• A proven track record of generating and closing new-logo business.
• Strong knowledge of hotel operations and the technology ecosystem around reservations, front office, distribution, revenue management, payments, and property operations.
• Experience managing complex, multi-stakeholder sales cycles and commercial negotiations.
• Excellent discovery, presentation, negotiation, and closing skills, with the ability to articulate ROI, operational impact, and competitive differentiation.
• Comfort working independently to build market presence in an emerging territory.
• Proficiency with CRM platforms and modern sales enablement tools.

Preferred

• Direct experience selling PMS or other hotel technology solutions.
• Hotel operations or hotel management background.
• Existing relationships within the UK independent hotel, resort, management, or hospitality technology community.
• Bachelor's degree in Business, Hospitality, Marketing, Technology, or a related discipline — or equivalent professional experience.

Logistics

• Ability and willingness to travel throughout the UK (and internationally as required) for customer meetings, industry events, and company meetings.
• Valid right to work in the United Kingdom.

What Success Looks Like

Success in this role means building Fullsteam Hospitality's presence in the UK — not managing inbound leads. Within your first year, that means:

• A self-generated pipeline of qualified new-logo opportunities in your territory.
• A growing roster of signed independent hotels, resorts, and groups running on Fullsteam PMS.
• Recognition in the UK hospitality community as a trusted technology advisor, and a voice that shapes our UK go-to-market strategy.

Why Fullsteam

You'll join a growing vertical at an early stage of its UK expansion — with the autonomy to build a territory, the backing of a full hospitality portfolio (including payments), and a clear mandate to win the market.