Joybuy
Account Management Lead - Marketplace
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Summary:
Develop, maintain, and optimize relationships with 3P sellers aligned with Joybuy’s marketplace strategy. You will have an opportunity to influence the evolution of the e-commerce sector within a high-performance, inclusive environment. As a key part of our team, you’ll dive into the fast-paced world of online retail to help our sellers grow and succeed. This isn’t just a job—it’s a chance to build strong professional relationships and help shape the future of e-commerce. You’ll use your skills to scale businesses and make a real impact, all while expanding your own career and expertise in a supportive, collaborative environment.
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Key Responsibilities:
- Look for new businesses and guide them through the entire process of setting up their shop.
- Work closely with everyone from big, well-known brands to small, creative businesses to keep them successful.
- Help sellers use tools and services to grow their business across different product categories.
- Look at market trends and internal numbers to spot new ways for sellers to improve.
- Team up with different departments to create solutions that are good for both sellers and customers.
- Stay on track to meet your goals for managing and growing seller accounts.
- Keep up with what’s happening in your product area to understand customers and the competition.
- Pass on what you learn from sellers to the internal teams to help make the marketplace better for everyone.
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Qualifications:
- Experience in account management and sales
- Experience in building long-term B2B partnerships
- Strong understanding of the UK's marketplace and seller
- Comfortable analysing complex data and providing actionable recommendations.
- Structured, performance-oriented, and able to collaborate effectively with diverse stakeholders, including international teams.
- Experiences in coaching and leading sales teams
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